Operations Specialist

4 days ago


Boston, Massachusetts, United States Techlink Systems Full time
Job Overview

At TechLink Systems, we are seeking a highly skilled Operations Specialist to join our team. As an Operations Specialist, you will play a critical role in the global processing, balancing, and reconciling of custody positions related to dividend interest payments.

Key Responsibilities:

  • Collect and verify global client dividend and interest income payments
  • Validate payment advice received from local markets against client receivables
  • Resolve client entitlement issues internally and escalate when necessary
  • Communicate professionally and constructively to effectively resolve issues and minimize risk
  • Generate custody and operations-related systems reports for daily, weekly, and monthly management reporting
  • Repair and resolve discrepancies in a timely and accurate manner, keeping clients informed
  • Identify trends in payment repair and contribute to divisional process improvement activities
  • Acquire and maintain knowledge of divisional goals and business objectives, performing activities that support these goals

Requirements:

  • Bachelor's degree or equivalent work experience
  • Demonstrated PC skills and ability to identify, escalate, and resolve problems
  • Effective verbal and written communication skills
  • Ability to manage time efficiently and effectively, with organizational skills and attention to detail
  • Ability to work in a team environment and meet deadlines under pressure

About TechLink Systems:

TechLink Systems is a national provider of staffing services with offices across the USA and development and support centers globally. We are a certified minority business with a reputation for excellence in recruitment process outsourcing.



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