Technical Support Specialist
5 days ago
**Technical Support Specialist Opportunity**
We are seeking a skilled Technical Support Specialist to join our team at the Pantex Plant, supporting one of our DOE clients.
**Key Responsibilities:**
* Provide technical support to VIP customers via phone, email, chat, remote sessions, or in person
* Troubleshoot IT software and hardware issues
* Identify possible causes of system performance and mitigate issues or escalate as needed
* Maintain accurate records of IT incidents
**Requirements:**
* 2 years' experience in Technical Support
* Associate's degree
* Government Clearance required
* Experience working with Active Directory ticketing system
**What We Offer:**
* Opportunity to work with a leading DOE client
* Collaborative and dynamic work environment
* Professional development and growth opportunities
**How to Apply:**
If you are a motivated and experienced Technical Support Specialist looking for a new challenge, please submit your application.
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