Front Desk Representative
6 hours ago
**Front Desk Rep - Full-Time**
**Job Category****:** Inns - Hourly **Requisition Number****:** FRONT002723 Showing 1 location **Job Details**
**Description**
We're seeking a friendly and organized Front Desk Rep to join our team at Red Roof. As a Front Desk Rep, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a smooth stay.
**Responsibilities**
Welcomes guests and assists them with their stay, including checking in/out, wake up/courtesy calls, and handling guest concerns and requests
Takes reservation requests and making adjustments to reservations as needed
Works with Hotel Management and other team members to provide an excellent guest experience
Uses our front desk computer system to complete customer transactions and run reports
Communicates with the housekeeping team to be aware of room availability or guests
**Requirements**
HS Diploma or equivalent work experience
1-2 years in a previous customer service position
Basic office skills (i.e. math, cash handling, computer skills, etc.)
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