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Auto Dealer Relationship Manager

2 months ago

Pittsburgh PA USA, United States Truist Inc Full time
Job Summary

We are seeking a highly skilled Auto Dealer Relationship Manager to join our team at Truist Inc. As a key member of our sales team, you will be responsible for developing and maintaining strong relationships with auto dealerships to drive business growth and meet sales targets.

Key Responsibilities
  • Build and maintain relationships with key auto dealer personnel to meet or exceed contract volume, quality, and efficiency goals.
  • Support dealers by uncovering and solving needs through Integrated Relationship Management (IRM).
  • Exceed monthly and quarterly volume, quality, and efficiency objectives set by management.
  • Be well-versed in DRS natural fit IRM partners and deliver Truist solutions to dealer clients as defined by annual objectives.
  • Responsible for making quality sales calls to existing dealer clients, averaging a minimum of 100 face-to-face dealer visits per month.
  • Utilize technology to document dealer visits and provide documentation of specific dealer issues.
  • Act as a trusted advisor to dealer management by staying up-to-date on industry trends and local developments.
  • Maintain assigned Key Performance Indicators (KPI).
  • Comply with Truist policies regarding expenses, corporate code of ethics, compliance, and corporate communication.
  • Conduct investigations when needed regarding dealer issues, fraud accounts, straw purchases, and unperfected liens.
Requirements
  • Bachelor's degree or equivalent education and related training.
  • 3 years of experience in industry-related territory relationship management.
  • Excellent marketing and communication skills.
  • Excellent problem-solving skills and analytical abilities.
  • Excellent interpersonal skills to maintain strong relationships with dealers and teammates.
  • Strong sales, negotiation, and persuasive skills.
  • Ability to work independently during times of limited supervision and demonstrate ownership and accountability for their territory.
  • Demonstrate proficiency in basic computer applications such as Microsoft Office software products.
  • Ability to travel, occasionally overnight.
  • Reliable and professional personal transportation to perform designated duties.
Preferred Qualifications
  • 5 years' experience in the auto finance industry.
  • Local knowledge and established relationships within the designated territory.
  • Extensive training and development within the auto finance industry.
Working Conditions

This role requires sitting, standing, walking, bending, and lifting. The ability to access and interpret client information, hear and speak with individuals in person and on the phone, and work standard office equipment is also required.

Benefits

Truist offers a comprehensive benefits package, including medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan. Teammates also receive paid time off, including vacation and sick leave, and paid holidays.

Truist is an Equal Opportunity Employer and a Drug-Free Workplace. We are committed to diversity and inclusion in the workplace and welcome applications from qualified candidates of all backgrounds.