Client Services Coordinator

2 weeks ago


Tulsa, Oklahoma, United States Community HigherEd Full time
Position Overview

Experience Level
Experienced

Location
Community HigherEd Institute

Role Summary

The Community HigherEd Institute is in search of a dedicated professional to serve as a Customer Relations Specialist. This role involves working during afternoons and evenings at the front desk, acting as the initial point of contact for visitors both in person and over the phone, while fostering a culture of exceptional customer service. Responsibilities include managing multi-line phone systems, assisting clients with service scheduling, operating the salon register, and demonstrating proficient cash-handling capabilities. Daily interactions will occur with students, management, vendors, and staff, ensuring that the institution's high standards and core values are consistently represented.

Key Responsibilities:
  • Welcome all guests entering and exiting the facility.
  • Manage multi-line phone systems, transferring calls and taking messages as necessary.
  • Utilize the Millennium register for transactions, ensuring accurate cash handling and drawer balancing.
  • Maintain communication with maintenance and housekeeping teams.
  • Sort and distribute incoming and outgoing correspondence, including faxes.
  • Organize materials and data in both physical and digital formats.
  • Assist with special projects as assigned.
  • Engage daily with students and clients, upholding the institution's high-quality standards and values.
  • Provide general product knowledge to customers.
  • Report any complaints to the supervisor or general manager.
  • Complete necessary incident reports for HR.
  • Resolve customer inquiries and issues promptly.
  • Participate in at least two professional development activities annually.
Benefits Offered:
  • Health, Dental, and Vision Insurance
  • Life Insurance
  • Generous Paid Time Off (PTO)
  • Personal Days and Paid Holidays
  • Birthday Holiday
  • Bereavement Leave
  • Volunteer Day
  • Educational Assistance Program
  • 401k Retirement Plan with Matching
  • Discounted Gym Membership
  • Complimentary Monthly Services
  • Community Service Benefits
About Us:

The Community HigherEd Institute is a private non-profit technical college system based in Tulsa, Oklahoma, dedicated to enhancing the lives of aspiring professionals through its three campuses: Community Care College, Clary Sage College, and Oklahoma Technical College. Established in 1995, our mission is to transform lives and contribute to society by providing career-focused higher education opportunities that empower students to achieve successful employment, develop leadership skills, and serve their communities. Our institutional culture is rooted in the C.A.R.E.S. principles: courtesy, accountability, respect, excellence, and success.

Qualifications:

Skills & Competencies:
  • Strong commitment to personal hygiene.
  • Professional appearance and demeanor.
  • Friendly, welcoming, and positive attitude.
  • Exceptional customer service skills.
  • Clear and effective communication abilities.
  • Excellent organizational capabilities.
  • Ability to maintain confidentiality.
Education & Experience Requirements:
  • High School Diploma or equivalent (required).
  • Associate degree from an accredited institution (preferred).
  • A minimum of two years of customer service experience (required).
  • Two years of front desk or administrative experience (preferred).


  • Tulsa, Oklahoma, United States Community HigherEd Full time

    Position Overview:We are seeking a dedicated professional to serve as a Customer Relations Specialist (CRS) in our institution. This role is essential in creating a welcoming atmosphere for visitors and clients, both in person and over the phone.Key Responsibilities:Be the initial point of contact for all visitors, ensuring a positive experience.Manage...


  • Tulsa, Oklahoma, United States Community HigherEd Full time

    Position OverviewExperience LevelExperiencedLocationClary Sage CollegeRole SummaryClary Sage College is in search of a dedicated professional to manage front desk operations during afternoon and evening hours as a Customer Relations Specialist (CRS). The CRS will serve as the initial point of contact for visitors, both in-person and via phone, fostering an...


  • Tulsa, Oklahoma, United States Joy Healthcare Services - Tulsa, OK Full time

    Exciting Opportunity: Joy Healthcare Services is seeking a skilled Staffing Coordinator to enhance our operations in the healthcare sector. If you possess experience in Home Health and a commitment to service, this role is tailored for you. Key Responsibilities: As a Staffing Coordinator, you will oversee the development and management of schedules for...


  • Tulsa, Oklahoma, United States Joy Healthcare Services - Tulsa, OK Full time

    Exciting Opportunity: Joy Healthcare Services is seeking a dedicated and experienced Staffing Coordinator to enhance our operations. If you possess a background in Home Health and a commitment to supporting others, this role is tailored for you. Key Responsibilities: As the Staffing Coordinator, you will play a crucial role in developing and managing...


  • Tulsa, Oklahoma, United States Joy Healthcare Services - Tulsa, OK Full time

    Exciting Opportunity: Joy Healthcare Services is seeking a qualified Staffing Coordinator with experience in the healthcare sector. This role is perfect for individuals who are dedicated to improving the lives of others. Key Responsibilities: As a Staffing Coordinator, you will be tasked with: Developing and managing schedules for caregivers and clients...


  • Tulsa, Oklahoma, United States Joy Healthcare Services - Tulsa, OK Full time

    Exciting Opportunity: Joy Healthcare Services is seeking a qualified Staffing Coordinator to enhance our operations in the healthcare sector. If you possess experience in Home Health and are dedicated to supporting others, this role is tailored for you. Key Responsibilities: As a Staffing Coordinator, your primary duty will be to develop and oversee the...


  • Tulsa, Oklahoma, United States Oklahoma Human Services Full time

    Job Description**Job Summary:**Oklahoma Human Services is seeking a highly motivated and detail-oriented Child Welfare Assistant to join our team. As a Child Welfare Assistant, you will play a critical role in supporting the delivery of child welfare services to vulnerable populations.Key Responsibilities:Case Management: Assist Child Welfare Specialists in...


  • Tulsa, Oklahoma, United States Joy Healthcare Services - Tulsa, OK Full time

    About the Role:Joy Healthcare Services is seeking a qualified Staffing Coordinator to oversee the scheduling of caregivers and clients across Oklahoma. This position is ideal for individuals with a background in home health who are dedicated to enhancing the quality of life for others.Key Responsibilities:Develop and manage effective schedules for caregivers...


  • Tulsa, Oklahoma, United States Joy Healthcare Services - Tulsa, OK Full time

    Position Overview:Joy Healthcare Services is seeking a dedicated and experienced Staffing Coordinator to enhance our operations in Tulsa, Oklahoma. This role is ideal for individuals with a solid background in home health services and a genuine commitment to supporting others.Key Responsibilities:Develop and manage effective schedules for caregivers and...


  • Tulsa, Oklahoma, United States Banfield Full time

    SUMMARY OF ROLEThe Client Service Representative plays a crucial role in facilitating the experience of clients and their pets within the veterinary practice. This position is dedicated to enhancing the productivity of the veterinary team while ensuring effective communication with clients, ultimately fostering a welcoming and efficient environment that...


  • Tulsa, Oklahoma, United States Family & Children's Services Full time

    Job SummaryWe are seeking a highly skilled and compassionate Admissions Clerk/Unit Clerk to join our team at Family & Children's Services. As a key member of our Crisis Care Center, you will play a vital role in providing exceptional support to our clients and their families.Key ResponsibilitiesClient Support: Greet and assist all visitors and clients with...


  • Tulsa, Oklahoma, United States Visamiddleeast Full time

    Client Delivery AnalystSales & Business DevelopmentFull-timeCompany OverviewAs a leader in digital payment solutions, Visa's mission is to connect the globe through innovative, reliable, and secure payment networks, empowering individuals, businesses, and economies to flourish. Our advanced global processing network, VisaNet, ensures secure transactions...


  • Tulsa, Oklahoma, United States Foresight Mental Health Full time

    Position OverviewWelcome to Foresight Mental Health, where our mission is to enhance the accessibility of high-quality mental health services.As a key member of our team, the Intake Coordinator plays a vital role in facilitating the client journey, ensuring a seamless transition from initial inquiry to scheduled therapy sessions.The Intake Coordinator is...


  • Tulsa, Oklahoma, United States Trinity Employment Specialists Full time

    Job OverviewPosition: Customer Service/Admin AssistantCompany: Trinity Employment SpecialistsEmployment Type: Full Time | Schedule: Monday-Friday | Compensation: $17-$19/hour DOEPosition Summary:The role involves facilitating customer interactions and performing administrative tasks to bolster the organization’s commitment to exceptional client service....

  • Admissions Coordinator

    18 hours ago


    Tulsa, Oklahoma, United States Family & Children's Services Full time

    Job SummaryWe are seeking a highly skilled and compassionate Admissions Coordinator to join our team at Family & Children's Services. As a key member of our Crisiscare Center, you will play a vital role in providing exceptional support to our clients and their families.Key ResponsibilitiesProvide warm and welcoming greetings to all visitors and clients,...


  • Tulsa, Oklahoma, United States Cogent Full time

    Service Order CoordinatorAbout the Company: Cogent is a progressive organization located in the Midwest, dedicated to delivering innovative solutions in fluid processing. With a diverse portfolio of companies, Cogent caters to various sectors including industrial, municipal, commercial, and oil & gas, providing effective solutions. The company prides itself...


  • Tulsa, Oklahoma, United States Gallagher Full time

    About the RoleWe are seeking a highly skilled and experienced Risk Management Specialist to join our global brokerage team at Gallagher. As a key member of our team, you will be responsible for delivering high-quality and efficient service to both internal and external clients through the day-to-day account management of an assigned group of accounts.Key...

  • Reception Coordinator

    2 weeks ago


    Tulsa, Oklahoma, United States Family & Children's Services Full time

    Position: Reception Coordinator at Family & Children's ServicesOverview:Family & Children's Services, a leading community mental health organization in Oklahoma, is on the lookout for a welcoming reception coordinator to manage a variety of front desk operations. This role encompasses handling telephone communications, performing general reception duties,...


  • Tulsa, Oklahoma, United States HealthEcareers - Client Full time

    Job SummaryHealthEcareers - Client is seeking a skilled Travel Nurse RN Case Management professional to join their team.Key ResponsibilitiesProvide high-quality patient care and case management services in a dynamic healthcare environment.Collaborate with healthcare professionals to develop and implement effective care plans.Conduct thorough assessments and...


  • Tulsa, Oklahoma, United States Stanfield + O'Dell Full time

    About Stanfield + O'Dell Established in 1952, Stanfield + O'Dell is a dynamic and progressive consulting and CPA firm located in Tulsa, OK. We have earned our reputation for integrity and excellence through over 65 years of serving clients throughout the United States and abroad. What Differentiates Us? We focus on our clients and staff. Our dedication to...