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Client Services Coordinator

2 months ago


Tulsa, Oklahoma, United States Community HigherEd Full time
Position Overview:

We are seeking a dedicated professional to serve as a Customer Relations Specialist (CRS) in our institution. This role is essential in creating a welcoming atmosphere for visitors and clients, both in person and over the phone.

Key Responsibilities:
  • Be the initial point of contact for all visitors, ensuring a positive experience.
  • Manage multi-line phone systems, assist clients with scheduling, and operate the register with precision.
  • Engage with students, management, vendors, and colleagues to uphold the institution's high standards and values.
  • Work independently during evening hours, including performing campus closing procedures.
  • Handle cash transactions with accuracy and maintain financial records.
  • Sort and distribute correspondence and manage both physical and digital documentation.
  • Address customer inquiries and resolve issues promptly and effectively.
  • Participate in ongoing professional development opportunities.
Qualifications:

The ideal candidate will possess:

  • A minimum of two years of experience in customer service.
  • Strong communication skills, both verbal and written.
  • Exceptional organizational abilities and attention to detail.
  • A professional appearance and a friendly demeanor.
  • Proficiency in handling multi-line phone systems and basic computer skills.
  • Knowledge of the beauty industry is advantageous.
Benefits:

We offer a comprehensive benefits package that includes:

  • Health, dental, and vision insurance.
  • Life insurance and a generous paid time off policy.
  • Educational assistance and retirement plans.
  • Discounted gym memberships and community service benefits.
About Us:

Community HigherEd Institute is a private non-profit technical college system dedicated to enhancing the lives of aspiring professionals. Our mission is to provide career-focused education that empowers students to achieve successful employment and contribute positively to their communities.