Desktop Support Specialist
5 days ago
ConcordRents is a leading provider of property management services, with a focus on affordable and market-rate multifamily communities throughout Florida.
We are seeking a skilled Desktop Support Specialist to join our team. As a key member of our IT department, you will provide technical assistance to our clients, resolving computer problems and answering questions related to computer hardware, peripherals, and client-based software.
Key Responsibilities:
- Maintain and repair equipment by troubleshooting, repairing or replacing components, adjusting settings and testing within the company's network to ensure satisfactory operation.
- Configure and install computer and peripheral equipment, such as desktop computers, laptop computers, printers, and basic telecommunications equipment.
- Provide technical support to others in the organization as needed, assisting them in understanding the fundamental operation of client computers and peripherals.
- Adhere to work schedule and attendance requirements according to reasonable policy and practices.
- Stay up-to-date with current information about technology trends by reading trade magazines and attending computer trade shows.
Requirements:
- Completion of a two-year technical school or two years of college or university credits in computer system/technology.
- Strong knowledge of current computing practices, standards, and equipment.
- Strong knowledge of Microsoft client tools, including Office, Outlook, and Skype, as well as general networking and desktop support products.
- Good written and verbal communication skills, as well as good technical writing skills.
- Ability to manage daily work with some independence and good organizational skills.
- One to two years of work experience in the area of desktop support across multiple operating systems, as well as networking, telecommunications, and client software support.
What We Offer:
- Competitive pay commensurate with experience.
- A rich 401-K program with a company match of up to $5,250 per year.
- Rental discounts ranging from 20% to 50% at participating communities for select team members.
About ConcordRents:
We are a company that values our team members and provides a quality and customer-centric property management experience. We are committed to creating a pathway to a minimum wage of at least $20 per hour within the first 6 months of satisfactory employment. Join us in our mission to provide exceptional service to our residents and to grow as a company.
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