Desktop Support Specialist

5 days ago


Maitland, Florida, United States ConcordRents Full time
Job Title: Desktop Support Specialist

ConcordRents is a leading provider of property management services, with a focus on affordable and market-rate multifamily communities throughout Florida.

We are seeking a skilled Desktop Support Specialist to join our team. As a key member of our IT department, you will provide technical assistance to our clients, resolving computer problems and answering questions related to computer hardware, peripherals, and client-based software.

Key Responsibilities:

  • Maintain and repair equipment by troubleshooting, repairing or replacing components, adjusting settings and testing within the company's network to ensure satisfactory operation.
  • Configure and install computer and peripheral equipment, such as desktop computers, laptop computers, printers, and basic telecommunications equipment.
  • Provide technical support to others in the organization as needed, assisting them in understanding the fundamental operation of client computers and peripherals.
  • Adhere to work schedule and attendance requirements according to reasonable policy and practices.
  • Stay up-to-date with current information about technology trends by reading trade magazines and attending computer trade shows.

Requirements:

  • Completion of a two-year technical school or two years of college or university credits in computer system/technology.
  • Strong knowledge of current computing practices, standards, and equipment.
  • Strong knowledge of Microsoft client tools, including Office, Outlook, and Skype, as well as general networking and desktop support products.
  • Good written and verbal communication skills, as well as good technical writing skills.
  • Ability to manage daily work with some independence and good organizational skills.
  • One to two years of work experience in the area of desktop support across multiple operating systems, as well as networking, telecommunications, and client software support.

What We Offer:

  • Competitive pay commensurate with experience.
  • A rich 401-K program with a company match of up to $5,250 per year.
  • Rental discounts ranging from 20% to 50% at participating communities for select team members.

About ConcordRents:

We are a company that values our team members and provides a quality and customer-centric property management experience. We are committed to creating a pathway to a minimum wage of at least $20 per hour within the first 6 months of satisfactory employment. Join us in our mission to provide exceptional service to our residents and to grow as a company.



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