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Residential Mortgage Sales Associate Manager

2 months ago


Lake Oswego, Oregon, United States Wells Fargo Full time

Mortgage Retail Sales Associate Manager (SAFE)

About the Position:

Wells Fargo is in search of a dedicated Mortgage Retail Sales Associate Manager (SAFE) within the Consumer Lending sector, specifically in Home Lending. This role is pivotal in ensuring our customers receive exceptional service while fostering a diverse and inclusive work environment.

Key Responsibilities:

  • Oversee and mentor a team of Home Mortgage Consultants, ensuring effective sales strategies and high-quality customer interactions.
  • Manage daily operations and sales activities to maintain compliance and service excellence.
  • Develop relationships with real estate professionals, builders, and financial advisors to drive loan production.
  • Make informed supervisory decisions regarding team dynamics and operational workflows.
  • Identify areas for process enhancement and risk management within the sales framework.
  • Participate in the recruitment, evaluation, and development of team members to build a strong sales force.
  • Maintain an active presence in the marketplace to promote Wells Fargo Home Mortgage.

Required Qualifications:

  • Minimum of 2 years in Mortgage Retail Sales or equivalent experience.
  • At least 1 year of leadership experience.

Desired Skills:

  • Proficiency in Microsoft Office.
  • Strong customer service orientation.
  • Excellent communication skills, both verbal and written.
  • Proven track record in generating sales leads and referrals.
  • Experience in the mortgage industry is preferred.
  • A bachelor's degree or higher is advantageous.

Job Expectations:

This role requires registration under the SAFE Act upon employment. Compliance with the Consumer Financial Protection Bureau's qualifications is mandatory, including financial responsibility and background checks.

Diversity and Inclusion:

Wells Fargo is committed to fostering a diverse and inclusive workplace. We welcome applications from all qualified candidates, ensuring equal opportunity regardless of background.