Automotive Business Manager

3 days ago


Naperville, Illinois, United States Gerald Auto Group Full time

Job Title: Service Advisor/Team Leader

Location: Naperville, USA

Salary: $80,000 - $100,000 per year

We are seeking an experienced Service Advisor/Team Leader to join our team at Gerald Auto Group. As a key member of our service department, you will be responsible for leading the service team, providing exceptional customer service, and driving business growth.

Key Responsibilities:

  • Lead and manage the service team, ensuring effective communication and workflow
  • Provide prompt and courteous service to customers, addressing their needs and concerns
  • Develop and implement strategies to increase revenue and customer satisfaction
  • Maintain accurate records and reports, including customer interactions and repair history
  • Collaborate with the service team to ensure seamless communication and efficient workflow

Requirements:

  • Bachelor's degree in Business Administration or related field
  • Minimum 3 years of experience in automotive sales or service management
  • Proven track record of excellent customer service and sales skills
  • Ability to work effectively in a fast-paced environment and adapt to changing circumstances
  • Strong analytical and problem-solving skills

Benefits:

  • Competitive salary and bonus structure
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 401(k) matching program and profit-sharing opportunities
  • Opportunities for career advancement and professional growth


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