Automotive Business Manager
3 days ago
Job Title: Service Advisor/Team Leader
Location: Naperville, USA
Salary: $80,000 - $100,000 per year
We are seeking an experienced Service Advisor/Team Leader to join our team at Gerald Auto Group. As a key member of our service department, you will be responsible for leading the service team, providing exceptional customer service, and driving business growth.
Key Responsibilities:
- Lead and manage the service team, ensuring effective communication and workflow
- Provide prompt and courteous service to customers, addressing their needs and concerns
- Develop and implement strategies to increase revenue and customer satisfaction
- Maintain accurate records and reports, including customer interactions and repair history
- Collaborate with the service team to ensure seamless communication and efficient workflow
Requirements:
- Bachelor's degree in Business Administration or related field
- Minimum 3 years of experience in automotive sales or service management
- Proven track record of excellent customer service and sales skills
- Ability to work effectively in a fast-paced environment and adapt to changing circumstances
- Strong analytical and problem-solving skills
Benefits:
- Competitive salary and bonus structure
- Comprehensive benefits package, including medical, dental, and vision insurance
- 401(k) matching program and profit-sharing opportunities
- Opportunities for career advancement and professional growth
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