Service Desk Associate

3 weeks ago


San Bruno, California, United States Planet Fitness Full time
{"Job Title": "Service Desk Associate", "Job Summary": "We are seeking a highly motivated and customer-focused Service Desk Associate to join our team at Planet Fitness. As a Service Desk Associate, you will be responsible for providing exceptional customer service to our members and guests, while also maintaining the cleanliness and organization of our facility.

Responsibilities:

* Greet and assist members and guests with a positive and friendly attitude
* Monitor club access and ensure a safe and secure environment
* Answer questions and resolve issues in a timely and professional manner
* Sell memberships and process transactions accurately
* Maintain a clean and organized workspace, including the front desk and surrounding areas
* Perform other duties as assigned

Requirements:

* High school diploma or equivalent required
* Previous customer service experience preferred
* Basic computer skills and ability to learn new software
* Ability to work in a fast-paced environment and multitask
* Positive attitude and strong communication skills

What We Offer:

* Competitive hourly rate
* Opportunities for advancement and professional growth
* A fun and supportive work environment
* Discounts on membership and services

If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity"}

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