Front Desk Associate
7 hours ago
Courtyard by Marriott Bayhill Drive is seeking a skilled Guest Service Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests.
Key Responsibilities:- Welcome and greet guests upon arrival, ensuring a warm and welcoming experience.
- Check guests in and out of the hotel, handling all necessary paperwork and documentation.
- Provide information about hotel amenities and local attractions, helping guests make the most of their stay.
- Handle guest inquiries and resolve any issues or complaints in a professional and courteous manner.
- Assist with reservations and ensure accurate billing, maintaining the highest level of accuracy and attention to detail.
- Maintain a clean and organized front desk area, ensuring a positive and efficient experience for guests and colleagues alike.
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- High school diploma or equivalent required
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