Front Desk Associate

7 hours ago


San Bruno, California, United States Courtyard by Marriott Full time
Guest Service Representative

Courtyard by Marriott Bayhill Drive is seeking a skilled Guest Service Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests.

Key Responsibilities:
  • Welcome and greet guests upon arrival, ensuring a warm and welcoming experience.
  • Check guests in and out of the hotel, handling all necessary paperwork and documentation.
  • Provide information about hotel amenities and local attractions, helping guests make the most of their stay.
  • Handle guest inquiries and resolve any issues or complaints in a professional and courteous manner.
  • Assist with reservations and ensure accurate billing, maintaining the highest level of accuracy and attention to detail.
  • Maintain a clean and organized front desk area, ensuring a positive and efficient experience for guests and colleagues alike.

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • High school diploma or equivalent required


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