Director of Sales Operations

7 days ago

Boise, Idaho, United States VELOX Full time

About VELOX

VELOX is a digital marketing agency that combines business intelligence with services and technology. We take pride in working with our clients to build more productive and revenue-driving businesses swiftly.

We help established businesses scale their online revenue with industry-leading strategies that work. Clients that had little or no online presence are now nationally and globally recognized. Through accountability, transparency, and respect, our SEO, marketing, technology, and content specialists drive stunning ROI and sustained search engine dominance.

Job Summary

We are seeking an experienced and talented Director of Sales Operations to accelerate our growth, manage full SDR team strategy and our full cycle sales team pipeline.

Key Responsibilities

  • Optimize our CRM to enhance functionality, usability, and efficiency, ensuring it is an effective tool for sales enablement and operations.
  • Develop and implement strategic sales plans to achieve company objectives and revenue targets.
  • Lead, mentor, grow and motivate a high-performing sales team, providing guidance, coaching, and support to maximize individual and team performance.
  • Drive sales pipeline development and management, ensuring accurate forecasting and timely closure of deals.
  • Identify market opportunities, emerging trends, and customer needs to develop innovative sales strategies and solutions that differentiate our products and services.
  • Cultivate and maintain strong relationships with key customers, partners, and stakeholders, serving as a trusted advisor and strategic partner.
  • Collaborate cross-functionally with marketing, client services, content, operations, and other departments to align sales strategies with overall business objectives.
  • Monitor and analyze sales performance metrics, market trends, and competitive activities to identify areas for improvement and drive continuous optimization.
  • Develop and maintain a deep understanding of the Marketing and Advertising industry landscape, including market dynamics and agency competitor positioning.
  • Drive a culture of accountability, teamwork, and excellence within the sales organization, fostering a positive and collaborative work environment.
  • Lead all inbound lead generation team and outbound sales teams.
  • Build and nurture a robust sales pipeline with weekly reporting to the executive leadership team.
  • Accurately forecast sophisticated, long-term sales cycles.
  • Assist in hiring and onboarding new sales development representatives and digital growth specialists and continue the expansion of the team.
  • Participate in leadership meetings to report on our topline growth strategy and accomplishments.

Requirements

  • Navigate complex, full-scale digital marketing sales cycles with a consultative-based approach to mathematical ROI selling.
  • Collaborate with leadership, sales operations, inbound marketing, and web lead teams to bring the voice of the customer to everything we do.
  • Track record in building sustainable lead generation and high-performance sales teams.

Qualifications

  • Bachelor's degree in business, marketing, or related field, or equivalent work experience required. MBA or advanced degree preferred.
  • Requires 8+ years of agency, digital marketing, and or relevant SAAS sales and team management experience with demonstrated team quota achievement.
  • Prior ownership of acquiring new accounts as well as scaling existing accounts.
  • Demonstrated skill in mentoring account executives and managers to achieve quota month-over-month.
  • Executive presence and ability to own the room with the prospective client and current clients.
  • Strong analytical and problem-solving abilities, with a data-driven approach to decision-making and performance optimization.
  • Entrepreneurial mindset with a results-oriented attitude and a passion for driving business success.
  • A leader and a manager — you can and will rally the team, in addition to absorbing current processes and putting all of the systems in place to succeed.
  • Digital Marketing Agency experience a plus, with deep knowledge of Organic Search, Paid Search, and Social Marketing campaigns within an agency setting.
  • Commitment to upholding the highest integrity, ethics, and professionalism standards in all interactions and business dealings.
  • Solid professional references that speak to your ability to work well across internal functions and use available resources proactively.
  • Ability to office in Boise, ID, and travel 10%+ to attend conferences or expos.

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