Customer Service Representative

3 weeks ago


Chippewa Falls, Wisconsin, United States Michelle Moua - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in delivering exceptional customer experiences and promoting our premier insurance and financial service products.

Responsibilities
  • Customer Relationship Building: Forge lasting relationships with customers, proactively following up to ensure continued satisfaction and loyalty.
  • Insurance Solutions: Employ a customer-centric approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
  • Business Growth: Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.
What We Offer
  • Competitive Compensation: Hourly plus commission/bonus structure.
  • Benefits: Simple IRA, paid time off (vacation and personal/sick days), flexible hours, and professional development opportunities.
  • Abundant Opportunities: Career advancement opportunities within our agency.
Requirements
  • Marketing Savvy: Genuine interest in marketing products and services that align with customer needs and preferences.
  • Exceptional Communication: Exceptional communication skills across all channels - written, verbal, and attentive listening.
  • People-Centric Mindset: A people-centric mindset with a keen eye for detail.
  • Problem-Solving: Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
  • Technical Proficiency: Proficiency in learning and navigating computer functions efficiently.
  • Collaborative Spirit: Collaborative spirit, thriving in a dynamic team environment.

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.



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