Patient Service Representative
3 weeks ago
Position Title: Patient Service Representative (PSR)
Remote independent contract worker position
Competitive fee for service
Flexibility – work around your schedule
Lifesaving medical technology
The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies.
Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives.
Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.
Job Summary:
ZOLL LifeVest is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest.
LifeVest is a wearable device that provides protection during changing conditions, allowing patients to return to their daily activities with peace of mind.
This is an excellent opportunity for healthcare professionals with patient care and teaching experience to supplement their income.
Responsibilities:
- Contact caregivers and family to schedule services
- Willingness to accept assignments which could include daytime, evenings, and/or weekends
- Travel to patient's homes and health care facilities to provide services
- Train the patient and other caregivers of patient (if applicable) in the use of LifeVest
- Program LifeVest according to the prescribing physician's orders
- Measure the patient and determine correct garment size
- Review with patient, and have patient sign, all necessary paperwork applicable to the service
- Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment
- Manage device and garment inventory
- Disclose family relationship with any potential referral source
Qualifications:
- Have 1 year patient care experience
- Patient experience must be in a paid professional environment (not family caregiver)
- Patient experience must be documented on resume
- Completion of background check
- Disclosure of personal NPI number (if applicable)
- Valid driver's license and car insurance and/or valid state ID
- Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order
- Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically
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