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Patient Relations Liaison

1 month ago

Flagstaff, Arizona, United States North Country HealthCare AZ Full time
Job Title: Patient Relations Representative

North Country HealthCare is a leading provider of primary care services in rural Arizona, dedicated to delivering exceptional patient care and experiences. We are seeking a highly skilled and compassionate Patient Relations Representative to join our team.

Key Responsibilities:
  • Greet and check-in patients, verifying their information and ensuring a smooth registration process.
  • Answer phone calls, schedule appointments, and take messages in a timely and professional manner.
  • Enter patient data into our database, maintaining accurate and up-to-date records.
  • Provide backup support for other office positions, including insurance follow-ups and referrals.
  • Complete forms and documents as needed to support patient care and administrative tasks.
Requirements:
  • High School Diploma or equivalent.
  • Basic computer software skills and proficiency in data entry.
  • Excellent customer service skills and experience in a healthcare setting.
Benefits:
  • Competitive salary, starting at $18.56+ DOE.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • Critical Illness, Accident, and Hospital Stay supplemental coverage.
  • Employer-paid life insurance, disability, and Employee Assistance Program.
  • 401k with a 4% employer match.
  • Up to $5,250 towards student loan repayment or educational tuition reimbursement annually.
  • Professional development support and internal career growth opportunities.
  • Up to seven weeks of paid time off annually, with accrual beginning on day one.

We are committed to building a diverse and inclusive workforce. If you're passionate about delivering exceptional patient care and experiences, we encourage you to apply. North Country HealthCare is a VEVRAA Federal Contractor and an Equal Opportunity Employer, dedicated to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.