Customer Service Representative

4 weeks ago


Flagstaff, Arizona, United States Natural Grocers Full time
Customer Service Representative Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Good4U Crew, you will be responsible for providing exceptional customer service, handling cash transactions, and supporting various departments within our store.

Responsibilities:

  • Provide world-class customer service to our valued customers
  • Process cash transactions and handle customer payments
  • Support various departments within the store, including stocking and inventory management
  • Participate in company initiatives and promotions
  • Gain product knowledge and stay up-to-date on nutritional information

Qualifications:

  • Strong communication and interpersonal skills
  • Previous retail experience, preferably in a customer-facing role
  • Cash handling and cashiering skills
  • Ability to pass food safety training courses and certifications
  • Attention to detail and ability to manage multiple tasks
  • Ability to work in a fast-paced environment and adapt to changing priorities

Benefits:

  • Birthday bonus pay
  • Vitamin Bucks (up to $2,080 earned as store credit annually)
  • Holiday pay for 5 holidays
  • Paid time off (sick days and vacation) that increases with tenure
  • Paid nutrition education
  • Good4U Crew Member discount
  • N'power program (customer appreciation and rewards program)
  • Regular, scheduled pay increases
  • Advancement opportunities and career development
  • Health and wellness program
  • Employee assistance program (EAP)
  • Employee referral program

Physical Capabilities and Environmental Demands:

Natural Grocers is an equal opportunity employer and welcomes applicants from diverse backgrounds. We are committed to creating a workplace that is inclusive and respectful of all individuals. If you are a motivated and customer-focused individual who is passionate about nutrition and customer service, we encourage you to apply for this exciting opportunity.



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