Current jobs related to Patient Service Representative - Havertown, Pennsylvania - The Center for Orthopedic and Research E
-
Patient Service Representative
2 weeks ago
Havertown, Pennsylvania, United States Premier Orthopaedics Full timePatient Service Representative Job DescriptionPremier Orthopaedics is seeking a highly skilled Patient Service Representative to join our team at our Havertown, PA physician's office. As a Patient Service Representative, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.Key...
-
Patient Service Representative
3 weeks ago
Havertown, Pennsylvania, United States Premier Orthopaedics Full timePremier Orthopaedics is seeking a skilled Patient Service Representative to join our team at our Havertown, PA physician's office.The ideal candidate will have a strong understanding of insurance rules and regulations, medical terminology, and computer scheduling systems.Responsibilities include:Instructing patients in completion of medical history and other...
-
Patient Service Coordinator
4 weeks ago
Havertown, Pennsylvania, United States Premier Orthopaedics Full timeAbout Premier OrthopaedicsPremier Orthopaedics is a leading provider of orthopaedic care in the Greater Philadelphia region. With over 50 specialty locations and 100 physicians, we offer a comprehensive range of services to meet the needs of our patients.Job SummaryWe are seeking a highly skilled and organized Patient Service Representative to join our team....
-
Customer Service Representative
3 weeks ago
Havertown, Pennsylvania, United States U-Haul Full timeU-Haul Career Opportunity:We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Assist customers with U-Haul...
-
Customer Service Representative
4 weeks ago
Havertown, Pennsylvania, United States U-Haul Full timeJob Summary:U-Haul is seeking a Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key Responsibilities:Assist customers with U-Haul products and services, providing...
-
Customer Service Representative
3 weeks ago
Havertown, Pennsylvania, United States Greater Philadelphia YMCA Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our Membership Team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our members and guests, ensuring a positive and inclusive experience at our facility.Key ResponsibilitiesProvide warm and welcoming greetings...
-
Clinical Services Associate
3 weeks ago
Havertown, Pennsylvania, United States Pennsylvania Medicine Full timeClinical Services Associate Job DescriptionPenn Medicine is dedicated to delivering exceptional patient care and advancing medical research. As a Clinical Services Associate, you will play a vital role in supporting our clinical teams and contributing to our mission.Key Responsibilities:Promptly room patients, review medical history, and prepare charts for...
-
Sales Representative
4 weeks ago
Havertown, Pennsylvania, United States Grande | RCN | Wave Full timeDirect Sales RepresentativeJoin Astound Broadband, a leading telecommunications provider, as a Direct Sales Representative and take advantage of unlimited earning potential with uncapped commissions. This role offers a unique opportunity to earn a targeted compensation up to $85,000 to $90,000 at full attrition with a $38,816 base salary. Our comprehensive...
-
Sales Representative
3 weeks ago
Havertown, Pennsylvania, United States Grande | RCN | Wave Full timeJob Title: Direct Sales RepresentativeAre you a motivated and results-driven individual looking for a challenging role in sales? We are seeking a Direct Sales Representative to join our team at Grande | RCN | Wave. As a key member of our sales team, you will be responsible for prospecting, qualifying, and generating sales within an assigned territory.Key...
-
Customer Service Professional
3 weeks ago
Havertown, Pennsylvania, United States Allstate Insurance Agency - Donna O'Sullivan Full timeJob OverviewWe are seeking a highly motivated and independent Licensed Customer Service Representative to join our team at Allstate Insurance Agency - Donna O'Sullivan in Delaware County PA. This role offers opportunities for growth and advancement, with potential for management positions in the near future.While Spanish language skills are a plus, they are...
-
Customer Service Representative
2 weeks ago
Havertown, Pennsylvania, United States Wawa Full timeCustomer Service Associate Role at WawaAs a valued member of our retail team, you will be responsible for providing exceptional customer experiences. Key responsibilities include:Greeting and Serving CustomersResponding to Customer Requests and ComplaintsOperating the Cash Register and Handling PaymentsStocking Food and Beverage AreasAt Wawa, we are...
-
Customer Service Liaison
2 weeks ago
Havertown, Pennsylvania, United States latitude Full timeJob Title: Customer Service RepresentativePosition Overview: As a Customer Service Representative, you will be the primary point of contact for our valued customers. Your role will be crucial in ensuring their inquiries are addressed promptly and their concerns are resolved efficiently, all while providing the highest level of service.Responsibilities:•...
-
Customer Service Team Lead
2 weeks ago
Havertown, Pennsylvania, United States George Wernery - State Farm Agent Full timeJob DescriptionJob DescriptionROLE RESPONSIBILITIES:As a Customer Service Manager with George Wernery - State Farm Agent, you will be responsible for generating exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will...
-
Life Insurance Sales Representative
4 weeks ago
Havertown, Pennsylvania, United States George Wernery - State Farm Agent Full timeJob OverviewAs a Life Insurance Position with George Wernery - State Farm Agent, you will play a key role in marketing financial products that manage everyday risks. Your expertise in financial products will enable you to provide consultative guidance to customers, helping them make informed decisions about their financial options.Key ResponsibilitiesConduct...
-
Insurance Account Representative
3 weeks ago
Havertown, Pennsylvania, United States Jana Fong - State Farm Agent Full timeAs a State Farm Insurance Agent team member, you will play a key role in building and developing customer relationships within the community to promote State Farm products, including auto, home, and life insurance. Your primary responsibilities will include using a customer-focused, needs-based review process to educate customers about insurance options,...
-
Insurance Account Representative
3 weeks ago
Havertown, Pennsylvania, United States Jana Fong - State Farm Agent Full timeJob OverviewState Farm Insurance Agent Jana Fong is seeking a motivated and career-oriented professional to join their team in Havertown, PA. As a State Farm team member, you will build and develop customer relationships within the community to promote State Farm products, including auto, home, and life insurance.Key ResponsibilitiesUse a customer-focused,...
-
PT Cashier
3 weeks ago
Havertown, Pennsylvania, United States The GIANT Full timeJob SummaryThe PT Cashier role at The GIANT Company is a dynamic opportunity to provide exceptional customer service and support the sales process in our retail stores. As a PT Cashier, you will be responsible for scanning and/or entering numbers on the register, lifting and moving goods, making change, bagging orders, and assisting with special projects as...
-
Insurance Account Representative
3 weeks ago
Havertown, Pennsylvania, United States George Wernery - State Farm Agent Full timeJob DescriptionGeorge Wernery - State Farm Agent is seeking a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Insurance Account Representative - State Farm Agent Team Member, your knowledge of insurance products and industry trends equips you to communicate directly with...
-
Clinical Psychologist
3 weeks ago
Havertown, Pennsylvania, United States LifeStance Health Full timeWe are seeking a talented Psychologist to join our team at LifeStance Health, where you will have the opportunity to provide exceptional patient care and contribute to our mission of delivering clinical excellence.Key Responsibilities: Provide high-quality mental health services to adult and child populations Collaborate with our experienced team to deliver...
-
Clinical Services Associate
4 weeks ago
Havertown, Pennsylvania, United States Pennsylvania Medicine Full timeJob Title: Clinical Services AssociatePenn Medicine is committed to delivering exceptional patient care, conducting innovative research, and educating future healthcare leaders. As a Clinical Services Associate, you will play a vital role in supporting our team of healthcare professionals in providing high-quality care to our...
Patient Service Representative
2 months ago
We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at The Center for Orthopedic and Research Excellence. As a Patient Service Representative, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.
Key Responsibilities:- Promptly greet and acknowledge patients, informing medical assistants and providers of their arrival.
- Answer incoming calls in a timely manner, accurately supplying requested information to callers and relaying written or verbal messages as needed.
- Instruct patients in completing medical history and other patient information forms, making necessary corrections to their account as needed.
- Obtain accurate and complete demographic and insurance information from patients, collecting required financial contract/consent forms and reviewing patients' and guarantors' information to ensure all necessary documents are populated, completed, and signed correctly.
- Identify and collect co-payments, co-insurances, and past-due account balances.
- Explain financial requirements to patients in response to their questions on billing and insurance matters, referring complex insurance/benefits questions to the Practice Billing Department.
- Evaluate patient financial status and establish payment plans as needed based on authority levels.
- Accurately complete and interpret insurance and benefits verification, notifying patients, designated family members, physicians, and/or supervisors of network insurance coverage issues that may result in coverage reduction.
- Scan all new or updated patient information into the EMR system, including photo ID, insurance cards, referrals, and patient paperwork.
- Schedule follow-up appointments and notify patients if service requires an authorization or referral, sending the request to the primary care physician in a timely manner.
- Record all record requests in the system and review HIPAA requirements and patient Medical Record Request form prior to releasing patient information to any person other than the verified patient.
- Communicate with patients in the lobby if the physician or provider is running behind schedule.
- Review and prepare charts for the following day according to the practice schedule.
- Maintain a secure and accurate cash drawer, daily balancing the cash drawer, and closing batch.
- Protect patients' rights by maintaining the confidentiality of personal and financial information, maintaining patient confidentiality consistent with HIPAA requirements.
- High school diploma/GED or equivalent working knowledge experience preferred.
- Minimum of one-two years of patient registration/front office experience in a medical or healthcare setting.
- Requires knowledge of insurance rules and regulations, medical terminology, and computer scheduling systems. Athena or another Electronic Medical Records experience is highly preferred.
- Must be able to communicate effectively with physicians, staff members, patients, and the public and be capable of establishing good working relationships with both internal and external stakeholders.
- Previous experience in collecting money is preferred.
- Knowledge of insurance rules and regulations including eligibility and referral requirements.
- Skill in customer service.