Customer Service Liaison

4 days ago


Havertown, Pennsylvania, United States latitude Full time
Job Title: Customer Service Representative

Position Overview: As a Customer Service Representative, you will be the primary point of contact for our valued customers. Your role will be crucial in ensuring their inquiries are addressed promptly and their concerns are resolved efficiently, all while providing the highest level of service.

Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a professional and courteous manner.

• Provide accurate information about our products/services and assist customers with placing orders, processing returns, and resolving issues.

• Document customer interactions, inquiries, and actions taken in our CRM system.

• Collaborate with other departments to escalate complex issues and ensure timely resolution.

• Identify opportunities to promote additional products or services to meet customer needs.

• Uphold company policies and procedures, as well as industry regulations, to maintain compliance.

Qualifications:

• Excellent communication skills, both verbal and written.

• Strong problem-solving abilities and a customer-focused mindset.

• Ability to multitask and work efficiently in a fast-paced environment.

• Proficiency with CRM software and Microsoft Office suite.

• Previous experience in customer service or a related field is preferred but not required.

Benefits:

• Competitive salary

• Health insurance

• Retirement savings plan

• Paid time off

• Training and development opportunities

• Employee discounts on our products/services

$50,000 - $60,000 a year

  • Havertown, Pennsylvania, United States George Wernery - State Farm Agent Full time

    Job OverviewAs a Customer Service Manager with George Wernery - State Farm Agent, you will play a pivotal role in delivering exceptional client experiences that drive the growth of a successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will have opportunities to enhance your...


  • Havertown, Pennsylvania, United States Jana Fong - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our State Farm agent team, you will play a vital role in providing exceptional service to our customers and helping them achieve their goals.ResponsibilitiesEstablish and maintain strong relationships with...


  • Havertown, Pennsylvania, United States latitude Full time

    Job Title: Customer Service Ambassador Position Overview: As a Customer Service Ambassador, you will be the primary point of contact for our valued customers, ensuring their inquiries are addressed promptly and their concerns are resolved efficiently. You will provide exceptional service, upholding company policies and procedures, as well as industry...


  • Havertown, Pennsylvania, United States Allstate Insurance Agency - Donna O'Sullivan Full time

    Job OverviewWe are seeking a highly motivated and independent Licensed Customer Service Representative to join our team at Allstate Insurance Agency - Donna O'Sullivan in Delaware County PA. This role offers opportunities for growth and advancement, with potential for management positions in the near future.While Spanish language skills are a plus, they are...


  • Havertown, Pennsylvania, United States Allstate Insurance Agency - Donna O'Sullivan Full time

    Job DescriptionWe are seeking a motivated and independent Licensed Customer Service Representative to join our team at Allstate Insurance Agency - Donna O'Sullivan in Delaware County, PA. This role offers opportunities for growth and advancement, including potential management positions for the right candidate.While Spanish language skills are a plus,...


  • Havertown, Pennsylvania, United States U-Haul Full time

    U-Haul Career Opportunity:We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Assist customers with U-Haul...


  • Havertown, Pennsylvania, United States The GIANT Full time

    Job SummaryThe Customer Service Associate is responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers. This role involves bagging items at checkout, restocking returns, retrieving carts from the parking lot, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide...


  • Havertown, Pennsylvania, United States U-Haul Full time

    Job Summary:U-Haul is seeking a Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key Responsibilities:Assist customers with U-Haul products and services, providing...


  • Havertown, Pennsylvania, United States U-Haul Full time

    Job Summary:U-Haul is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to customers and ensuring their needs are met.Responsibilities:Assist customers with U-Haul products and servicesUse U-Scan technology to manage rentals and inventoryMove...


  • Havertown, Pennsylvania, United States Wawa Full time

    Customer Service Associate Role at WawaAs a valued member of our retail team, you will be responsible for providing exceptional customer experiences. Key responsibilities include:Greeting and Serving CustomersResponding to Customer Requests and ComplaintsOperating the Cash Register and Handling PaymentsStocking Food and Beverage AreasAt Wawa, we are...


  • Havertown, Pennsylvania, United States George Wernery - State Farm Agent Full time

    Job DescriptionJob DescriptionROLE RESPONSIBILITIES:As a Customer Service Manager with George Wernery - State Farm Agent, you will be responsible for generating exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will...


  • Havertown, Pennsylvania, United States George Wernery - State Farm Agent Full time

    Job OpportunityWe are seeking a highly skilled and customer-focused individual to join our team as a Receptionist - State Farm Agent Team Member at George Wernery - State Farm Agent.Key ResponsibilitiesEstablish and maintain strong relationships with customers, providing exceptional service and support.Respond to customer inquiries and resolve issues in a...


  • Havertown, Pennsylvania, United States Allstate Insurance Agency - Donna O'Sullivan Full time

    We are seeking a motivated and independent Licensed Customer Service Representative to join our dynamic team at Allstate Insurance Agency - Donna O'Sullivan in Delaware County, PA. This role offers opportunities for growth and advancement, potentially leading to management positions in the near future.While Spanish language proficiency is a plus, it is...


  • Havertown, Pennsylvania, United States Greater Philadelphia YMCA Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our Membership Team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our members and guests, ensuring a positive and inclusive experience at our facility.Key ResponsibilitiesProvide warm and welcoming greetings...


  • Havertown, Pennsylvania, United States ACME Markets Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our sales and store support team at ACME Markets. As a key member of our team, you will play a vital role in ensuring our stores are clean, organized, and shoppable, providing an exceptional shopping experience for our customers.Key Responsibilities:Replenish shelves,...


  • Havertown, Pennsylvania, United States Allstate Insurance Agency - Donna O'Sullivan Full time

    We are seeking a self-motivated and independent Licensed Customer Service Representative to join our team at Allstate Insurance Agency - Donna O'Sullivan in Delaware County, PA.This role offers opportunities for growth and advancement, including potential leadership positions in the near future.While Spanish language proficiency is a plus, it is not a...

  • PT Cashier

    1 week ago


    Havertown, Pennsylvania, United States The GIANT Full time

    Job SummaryThe PT Cashier role at The GIANT Company is a dynamic opportunity to provide exceptional customer service and support the sales process in our retail stores. As a PT Cashier, you will be responsible for scanning and/or entering numbers on the register, lifting and moving goods, making change, bagging orders, and assisting with special projects as...

  • Account Associate

    2 weeks ago


    Havertown, Pennsylvania, United States George Wernery - State Farm Agent Full time

    Job DescriptionAs a valued member of the George Wernery - State Farm Agent team, you will play a vital role in our daily business operations and customer success. Your primary responsibility will be to establish and maintain strong customer relationships, acting as a liaison between customer needs and agency departments. You will also be responsible for...


  • Havertown, Pennsylvania, United States Norman's Gift Shops, Inc. Full time

    Job OverviewNorman's Gift Shops, Inc. is seeking a skilled Sales Associate to join our team in Manoa Shopping Center, Havertown, PA. As a Sales Associate, you will be the primary point of contact for customers, providing exceptional service and ensuring a memorable shopping experience.Key Responsibilities:Deliver outstanding customer service, building...


  • Havertown, Pennsylvania, United States US Postal Service Full time

    Job Summary:As a City Carrier Assistant with the US Postal Service, you will be responsible for delivering and collecting mail in a prescribed area. This role requires maintaining professional and effective public relations with customers and others, as well as obtaining a general familiarity with postal laws, regulations, products, and procedures commonly...