Insurance Professional

4 weeks ago


Peoria, Arizona, United States Farmers Insurance Careers-Greater Phoenix Area Full time
Job Description

Licensed Administrative Assistant

We are seeking a detail-oriented and proactive Licensed Administrative Assistant to support our agency owners and clients by managing policy inquiries, executing changes with precision, and providing clear answers to every question.

The ideal candidate will play a vital role in agency marketing, using their creativity and skills to help drive our growth and success.

This is an excellent opportunity for someone who is energetic, detail-oriented, and passionate about delivering exceptional service.


Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Hands on Training

Evenings Off

Holidays Off

Professional Work Environment

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance


Responsibilities
  • Marketing and Promotions: Develop and execute marketing strategies to promote agency services, including social media, email campaigns, and client outreach initiatives.
  • Assist with Policy Management: Handle policy inquiries, make updates, and process changes accurately and efficiently.
  • Client Support: Provide timely and professional responses to agency owners and clients regarding policy questions, claims, and other insurance-related matters.
  • Maintain Client Records: Organize and update client information, ensuring accuracy in policy details and documentation.
  • Cross-Department Collaboration: Work closely with the sales, claims, and service teams to ensure seamless client experiences.
  • Administrative Support: Perform general office duties such as scheduling appointments, managing emails, and answering phone calls.
  • Event Coordination: Assist in planning and executing agency events, workshops, and community outreach efforts to enhance the district's visibility.
  • Continuous Improvement: Keep up to date with industry trends, product offerings, and marketing tools to consistently improve client engagement and agency growth.

Requirements
  • Valid Insurance License: Must hold a current Arizona resident insurance license and be in good standing.
  • Insurance Industry Knowledge: Strong understanding of insurance products, services, and processes.
  • Marketing Experience: Previous experience in marketing, with a focus on customer outreach and promotional strategies.
  • Communication Skills: Excellent verbal and written communication skills for clear and professional interaction with clients and team members.
  • Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and maintain attention to detail in a fast-paced environment.
  • Tech-Savvy: Proficiency in office software (MS Office, CRM systems) and familiarity with marketing tools (e.g., social media platforms, email marketing software and Canva).
  • Customer Service Oriented: A passion for helping others, with a strong commitment to delivering outstanding customer service.
  • Team Player: Able to collaborate effectively with others while maintaining a positive and proactive approach to challenges.
  • Flexibility: Adaptable and open to change, ready to tackle new responsibilities as the business grows


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