Customer Service Representative

3 days ago


Martinsville, Virginia, United States Planet Fitness Full time

We are seeking a talented individual to join our front desk team at Planet Fitness as a Customer Service Representative. In this role, you will have the opportunity to work with a dynamic team to deliver exceptional customer service and create a positive member experience.

About Us

Planet Fitness is a growing franchise group based out of Austin, TX, with over 90 clubs across the country. Our mission is to provide a Judgement Free Zone where members can feel inspired and motivated to reach their fitness goals.

Key Responsibilities
  • Deliver exceptional customer service to members
  • Assist with new account sign-up process
  • Facilitate needed updates to member accounts
  • Respond to member questions and concerns
  • Maintain a clean and organized facility
Benefits and Compensation
  • Competitive salary of $12.00 per hour
  • Opportunities for advancement
  • Paid time off
  • Employee discounts
  • Flexible scheduling
  • Free uniforms

We are committed to creating a positive and inclusive work environment that supports the growth and development of our employees. If you are a customer-focused individual with a passion for fitness, we encourage you to apply.



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