Customer Service Professional
4 days ago
We are seeking a highly skilled Customer Service Representative to join our team. As a key member of our operations, you will be responsible for managing daily customer service activities, ensuring timely delivery of services and maintaining exceptional client satisfaction levels.
Responsibilities- Prepare and distribute files and documents as needed
- Cargo tracking and billing with attention to detail and accuracy
- Communicate effectively with clients to resolve issues and meet their needs
Requirements
- 2-4 years of experience in customer-facing roles in an office environment
- Proficiency in Microsoft products and basic computer systems
- Excellent organizational, problem-solving, and communication skills
About Us
NCW is a leading contract staffing company dedicated to providing top talent to businesses across the country. Founded in 2000, we strive to redefine the way companies think about contract staffing by prioritizing people first. Our expertise spans construction, manufacturing, warehousing & distribution, and engineering industries. We value diversity and inclusion, creating a culture that benefits everyone involved.
Compensation PackageWe offer a competitive salary of $45,000 - $60,000 per year, depending on experience. Our comprehensive benefits package includes medical, dental, vision coverage, paid holidays, bereavement leave, personal advancement opportunities, and retirement savings plans.
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