Client Experience Representative

3 weeks ago


Martinsville, Virginia, United States NCW Full time
Job Title

We are looking for a Client Experience Representative to join our team. In this role, you will be responsible for delivering exceptional customer experiences, ensuring timely delivery of services, and maintaining high levels of client satisfaction.

Responsibilities
  • Daily management of customer service activities, including cargo tracking and billing
  • Effective communication with clients to address concerns and meet expectations
  • Preparation and distribution of files and documents as needed

Requirements

  • 2-4 years of experience in customer-facing roles in an office environment
  • Proficiency in Microsoft products and basic computer systems
  • Excellent organizational, problem-solving, and communication skills

About Us

NCW is a leading contract staffing company dedicated to providing top talent to businesses across the country. Founded in 2000, we prioritize people first, striving to redefine the way companies think about contract staffing. Our expertise spans construction, manufacturing, warehousing & distribution, and engineering industries.

Compensation Package

We offer a competitive salary of $55,000 - $70,000 per year, depending on experience, along with comprehensive benefits, including medical, dental, vision coverage, paid holidays, and more.



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