Front Desk Associate
1 week ago
Are you passionate about delivering exceptional customer service and creating a welcoming atmosphere for our members and guests? Do you have a strong desire to grow your career in a dynamic and fast-paced environment? Fitness Connection is seeking a highly motivated and enthusiastic Front Desk Associate to join our team
Key Responsibilities:- Provide exceptional customer service to members and guests, ensuring a positive and memorable experience.
- Manage front desk operations, including check-ins, guest registration, and telephone inquiries.
- Assist with routing telephone inquiries and directing guests to the appropriate Fitness Consultant.
- Maintain a clean and organized front desk area, ensuring a professional and welcoming environment.
- Meet and exceed daily and monthly sales goals in the ProShop.
- Assist with operational duties as requested by management, including stock and organization of retail offerings.
- High School Diploma or equivalent preferred.
- Previous experience in hospitality or customer service preferred.
- Excellent verbal and written communication skills.
- Ability to interpret business communications, including personal training contracts and pricing packages.
- Physical demands include bending, squatting, jumping, running, reaching, walking, hopping, spinning, and kicking, with the ability to lift 50 pounds.
Fitness Connection is a full-service, all-inclusive health club with over 40 locations in North Carolina, Nevada, and Texas. We believe in providing an epic fitness experience to all, including under-served communities. Our mission is to change lives by making a healthier lifestyle more accessible. We offer a range of amenities, including Group Classes, a Group Cycling Studio, a turf training area, full-size basketball courts, and a kid's club.
We are committed to principles of equal opportunity for all applicants and Teammates. We will make reasonable accommodations for the known physical or mental disability or known medical condition of a Teammate or applicant, consistent with our legal obligations.
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