Concierge Associate
15 hours ago
The Aspenwood Company is seeking a highly skilled and compassionate Front Desk Concierge to join our team at Heartis MidCities, an Assisted Living and Memory Care senior community. As a key member of our community, you will be responsible for providing exceptional customer service, ensuring a warm and welcoming environment for residents, families, and guests.
Key Responsibilities:- Provide exceptional customer service, responding to inquiries and requests in a timely and courteous manner.
- Manage incoming public traffic, ensuring a clean and organized environment for all visitors.
- Assist with guest and employee meal ticket sales, as well as other service requests.
- Operate the paging/telephone system, answering calls and relaying information as needed.
- Monitor emergency calls, doors, and fire alarms, responding in accordance with established policies and procedures.
- Assist with scheduling job applicant interviews for department heads.
- Track incoming/outgoing residents and guests.
- Participate in the community's emergency response team.
- Maintain a professional appearance and good personal hygiene, adhering to company policies.
- High School diploma or GED required.
- Prior customer service experience, front desk, and telephone experience preferred.
- Valid Texas Driver's License required.
- Excellent communication and customer service skills.
- Strong problem-solving skills, good judgment, and attention to detail.
- Understanding of HIPAA requirements.
- Proficient in PC skills, including Microsoft Office, Word, and some Excel.
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Front Desk Concierge
1 week ago
Bedford, United States The Aspenwood Company Full timeThe Aspenwood Company has opportunities for a full time and part time Concierge/Front Desk/Security associate at our Heartis MidCities location an Assisted Living, and Memory Care senior community.Pay Rate: $14.50/hr.Sunday - Thursday | 11:00 p.m. - 7:00 a.m. Must be available to work weekends and holidaysThe concierge is responsible for establishing first...
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Front Desk Concierge
1 week ago
Bedford, United States The Aspenwood Company Full timeThe Aspenwood Company has opportunities for a full time and part time Concierge/Front Desk/Security associate at our Heartis MidCities location an Assisted Living, and Memory Care senior community. Pay Rate: $14.50/hr. Sunday - Thursday | 11:00 p.m. - 7:00 a.m. Must be available to work weekends and holidays The concierge is responsible for establishing...
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New Bedford, Massachusetts, United States The Aspenwood Company Full timeConcierge/Front Desk/Security AssociateThe Aspenwood Company is seeking a highly skilled and professional Concierge/Front Desk/Security Associate to join our team at our Heartis MidCities location, an Assisted Living and Memory Care senior community.This is a full-time and part-time opportunity to provide exceptional customer service and support to our...
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