Customer Experience Coordinator

5 days ago


Los Angeles, California, United States T.J. Maxx Full time
Customer Experience Department Manager

T.J. Maxx is seeking a skilled Customer Experience Department Manager to join our team. As a key member of our front-end team, you will play a vital role in training and mentoring our Associates on customer service principles and promoting loyalty programs.

Key Responsibilities:
  • Train and coach Associates on personalizing the customer experience
  • Ensure Associates execute tasks and daily activities efficiently
  • Address customer concerns and issues promptly and professionally
  • Develop and implement strategies to improve customer satisfaction and loyalty

At T.J. Maxx, we are committed to providing an exceptional shopping experience for our customers. If you are a motivated and customer-focused individual with excellent leadership skills, we encourage you to apply for this exciting opportunity.



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