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Customer Experience Manager

2 months ago

Los Angeles, California, United States Highly Likely Full time

We are seeking a charismatic and organized individual to join our team as a Host at Highly Likely. As a Host, you will be the first point of contact for our guests and will be responsible for creating a warm and welcoming atmosphere.

Key Responsibilities:

  • Provide exceptional customer service and ensure a positive experience for all guests
  • Manage the front-of-house operations, including scheduling and coordinating with servers and other staff members
  • Develop and maintain strong relationships with guests and team members
  • Stay up-to-date with company policies and procedures, and ensure compliance
  • Participate in ongoing training and development to improve skills and knowledge

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Strong organizational and time management skills
  • Ability to work independently and as part of a team
  • Flexibility and adaptability in a dynamic environment

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The chance to work with a talented and passionate team