Clinical Call Representative

5 days ago


Dallas, Texas, United States CRU Fortrea Clinical Research Unit Inc. Full time
Transforming Clinical Trials with Passion and Precision

At CRU Fortrea Clinical Research Unit Inc., we're driven by a passion for scientific rigor and a commitment to transforming drug and device development for partners and patients worldwide. As a leading global contract research organization, we offer a wide range of clinical development, patient access, and technology solutions across more than 20 therapeutic areas.

Key Responsibilities:
  • Engage with potential study participants through phone calls, ensuring seamless communication and informed decision-making.
  • Accurately capture medical history and demographic information from potential participants into our computerized database.
  • Deliver clear and concise study information to potential participants, addressing their questions and concerns.
  • Utilize provided scripts to phone screen participants, ensuring consistency and efficiency.
  • Schedule and confirm screening appointments for potentially qualified participants.
  • Perform other related duties as assigned, contributing to the success of our clinical trials.
Requirements:
  • High School Diploma or equivalent.
  • Proficiency in computer programs, including word processing.
  • Strong attention to detail and high degree of accuracy.
  • Excellent written and verbal communication skills.
  • Ability to follow precise directions and read from a script.
  • High degree of professionalism and customer service.
  • 1-2 years of experience in customer service or call center environments.
  • Knowledge of medical terminology is a plus.

We're seeking motivated problem-solvers and creative thinkers who share our passion for overcoming barriers in clinical trials. Our commitment to revolutionizing the development process ensures the swift delivery of life-changing ideas and therapies to patients in need. Join our collaborative workspace where personal growth is nurtured, enabling you to make a meaningful global impact.



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