Clinical Call Representative

19 hours ago


Dallas, Texas, United States CRU Fortrea Clinical Research Unit Inc. Full time
Transforming Clinical Trials with Passion and Precision

As a leading global contract research organization (CRO), CRU Fortrea Clinical Research Unit Inc. is dedicated to delivering innovative solutions for pharmaceutical, biotechnology, and medical device customers. Our team of experts provides a wide range of clinical development, patient access, and technology solutions across more than 20 therapeutic areas.

Key Responsibilities:
  • Establish and maintain relationships with potential study participants through phone calls and correspondence.
  • Collect and enter medical history and demographic information into our secure database.
  • Communicate study details and protocols to potential participants.
  • Screen participants according to established scripts and protocols.
  • Schedule and confirm screening appointments as needed.
  • Perform other related duties as assigned by our team.
Requirements:
  • High School Diploma or equivalent.
  • Proficiency in computer programs, including word processing.
  • Strong attention to detail and high degree of accuracy.
  • Excellent written and verbal communication skills.
  • Ability to follow precise directions and read from a script.
  • High degree of professionalism and customer service.
  • 1-2 years of experience in customer service or call center environments.
  • Knowledge of medical terminology is a plus.

At CRU Fortrea Clinical Research Unit Inc., we're seeking motivated problem-solvers and creative thinkers who share our passion for overcoming barriers in clinical trials. Our commitment to revolutionizing the development process ensures the swift delivery of life-changing ideas and therapies to patients in need. Join our collaborative workspace where personal growth is nurtured, and make a meaningful global impact.



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