Retail Operations Supervisor

2 weeks ago


New Brunswick, New Jersey, United States Rosati's Frozen Custard Full time
Job Overview

Rosati's Frozen Custard is excited to announce the opening of a new location. We are seeking a dynamic individual with a warm, approachable personality and a strong background in both food service and leadership.

Store Management Responsibilities

· Overseeing store operations during busy periods

· Responsible for store opening and closing tasks along with daily operational procedures

  • Assembling and disassembling frozen custard machines
  • Operating frozen custard machines
  • Preparing special flavors

· Handling cash transactions

· Conducting interviews and onboarding processes for new staff

· Organizing employee work schedules

Work Schedule

· Committing to approximately 35-40 hours weekly, including mornings, afternoons, evenings, and weekends

· Requires flexible availability

· Seasonal work from March through December; off-season compensation is negotiable

Team Leadership

· Leading a team of up to twelve staff members

· Motivating employees to create a positive work environment

· Implementing best practices as outlined in the Rosati's Frozen Custard Handbook

· Upholding the core values of Rosati's Frozen Custard by:

· Ensuring an exceptional customer experience through engagement, product excellence, and outstanding service

· Preparing all products accurately and efficiently

· Maintaining high cleanliness standards

· Setting a professional example in all interactions (both inside and outside the workplace), work quality, and customer service

· Demonstrating exemplary service in every customer interaction and guiding team members to do the same

Reports directly to the Owners.

Compensation and bonuses are negotiable based on qualifications.

For further details, please visit our website.



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