Restaurant Operations Manager

6 days ago


Haverford, United States Fearless Restaurants Full time
About the Role

We are seeking an experienced and dynamic Assistant General Manager to join our team at White Dog Cafe in Haverford. As a key member of our leadership team, you will be responsible for driving operational excellence, leading a high-performing team, and delivering exceptional guest experiences.

Key Responsibilities
  • Lead a team of 50-75 staff members in a high-volume setting
  • Develop and implement operational strategies to drive sales growth and improve efficiency
  • Manage inventory, scheduling, and purchasing to ensure optimal resource allocation
  • Collaborate with the management team to achieve business objectives and goals
  • Provide exceptional guest service and resolve conflicts in a professional and courteous manner
  • Stay up-to-date with industry trends and best practices to continuously improve operations and guest experiences
Requirements
  • 3+ years of restaurant experience in a high-volume, excellence-driven environment
  • Extensive service knowledge and experience training staff
  • Excellent work ethic and dedication to the hospitality industry
  • Ability to work full-time (52.5-55 hours a week) and stand for 11+ hours per day
  • PA Food Handlers License and ServSafe Food Handlers certification
  • Experience working with POS systems and recruiting, staff education, and motivation
What We Offer
  • Competitive salary: $60,000-65,000
  • Direct deposit and set schedule
  • Premium PPO health and dental insurance through Independence Blue Cross
  • Short-term disability, critical injury, and accident insurance available
  • Discounted gym membership at Edge Fitness Clubs
  • Health Savings Account plans available
  • Employee Dining Benefit Program at all Fearless Restaurant locations
  • 401k through Vanguard
  • Monthly bonus program
  • Parental leave benefits for birth or adoption after 1 year of employment
  • 15 days annual paid time off (Yr 1-5); 20 days annual paid time off (Yr 5)


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