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Customer Relations Specialist

2 months ago

Colorado Springs, Colorado, United States Spirehotels Full time

Customer Relations Specialist - Spirehotels

+ Job Tracking ID:

+ Job Location: Various Locations

+ Job Level: Entry Level (less than 2 years)

+ Level of Education: Any

+ Job Type: Full-Time/Regular

+ Years of Experience: Less Than 1 Year

+ Hotel: Spirehotels

Job Overview:

Bring your enthusiasm and exceptional guest service skills to Spirehotels. Become a vital part of our community-focused and guest-oriented establishment. If you are passionate about delivering outstanding service and being part of a dedicated team, we would love to hear from you. This position is ideal for individuals eager to contribute to a positive work environment.

Key Responsibilities:

  • Delivering exceptional customer service to guests and team members.
  • Acting as a representative for our brand and management.
  • Managing guest check-ins and check-outs efficiently.
  • Coordinating room assignments for guests.
  • Providing necessary supplies to guest rooms as required.
  • Assisting with basic financial transactions.
  • Handling incoming calls professionally.

If you are ready to showcase your talents within a reputable hospitality brand, we encourage you to consider this opportunity.

Qualifications:

Requirements:

  • Demonstrated customer service experience.
  • Ability to interact effectively with both internal and external customers, including those requiring patience and diplomacy.
  • Proficiency in reading, speaking, and understanding English for effective communication.
  • Capability to stand and work in confined spaces for extended periods.

Benefits:

We provide a comprehensive benefits package that includes dental and vision plans, a matched 401k plan, life insurance, hotel discounts, and wellness programs.

Compensation: $13.50 per hour based on experience.

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