Client Relations Specialist

2 months ago


Colorado Springs, Colorado, United States Banfield Full time

Client Service Representative - Veterinary Care

Job Title: Client Service Representative

Team: Veterinary Care

Function: Service Operations, Client Relations

Job Level: B2

FLSA Classification: Non-Exempt

Status: Full-time

Summary of Job Purpose and Function:

The Client Service Representative is responsible for managing the flow of clients and their pets within the veterinary facility. This role emphasizes effective communication with both team members and clients, ensuring a seamless experience that encourages clients to return and recommend our services to others.


Essential Responsibilities and Tasks:

  • Uphold and embody the core values of the organization.
  • Proactively attract new clients and advocate for our services.
  • Optimize the efficiency of the veterinary team.
  • Deliver professional, prompt, and outstanding service consistently.
  • Inform clients about wellness plans and preventive care options.
  • Assist clients with necessary documentation and appointment scheduling.
  • Oversee financial transactions and perform administrative duties.

Hiring Qualifications and Competencies:

  • Leadership Skills
  • Customer-Centric Approach
  • Team Collaboration
  • Integrity and Trustworthiness
  • Proactive Attitude
  • Effective Communication Skills
  • Strong Client Service Orientation
  • Ability to Prioritize Tasks
  • Time Management Skills

Capabilities and Experience:

  • Proficient in multitasking and problem-solving.
  • Strong organizational and communication abilities.
  • Exceptional client service skills.
  • Competent in mathematical and computer-related tasks.

Attitudes:

  • Initiative
  • Integrity
  • Team Player
  • Adaptability
  • Independence
  • Resilience under Stress

Special Working Conditions:

  • Capability to work at a computer for extended periods.
  • Comfort around animals.
  • Flexibility in work hours.
  • Good physical stamina.

Experience, Education and/or Training:

  • High School Diploma or equivalent preferred.
  • Previous customer service experience required.
  • Background in the medical field preferred.

Company Policy: We are a drug-free, smoke-free, equal opportunity employer.

  • Colorado Springs, Colorado, United States Tyler Ayers - State Farm Agent Full time

    Job OverviewCompensation and Benefits:Performance-based bonusesAttractive salary packageFlexible working hoursComprehensive health coverageCareer advancement opportunitiesPaid leaveProfit-sharing optionsTraining and development programsWellness initiativesROLE SUMMARY:As a Client Relations Specialist for Tyler Ayers - State Farm Agent, your innovative...


  • Colorado Springs, Colorado, United States Embrave Full time

    Job SummaryEmbrave is seeking a highly skilled Client Program Specialist to join our team. As a Client Program Specialist, you will be responsible for supervising adult offenders in a community correction setting.Key Responsibilities:Develop positive professional relationships with clients and communicate effectively with outside agencies.Conduct initial and...


  • Colorado Springs, Colorado, United States Joyner Law Full time

    About the RoleWe are seeking a highly motivated and results-driven Sales and Client Relationship Specialist to join our team at Joyner Law. As a key member of our sales team, you will be responsible for converting sales opportunities into clients and maintaining consistent contact with clients throughout their legal cases.Key ResponsibilitiesEngage with...


  • Colorado Springs, Colorado, United States Carlson Financial Full time

    Client Service SpecialistAre you a detail-oriented and client-focused individual looking for a challenging role in financial services? Do you have a passion for developing long-term relationships and providing exceptional support? We're seeking a Client Service Specialist to join our team at Carlson Financial in Richmond, VA.Key Responsibilities:Review...


  • Colorado Springs, Colorado, United States Embrave Full time

    Nights Client Support SupervisorAt Embrave, we are committed to providing a safe and supportive environment for our clients. As a Nights Client Support Supervisor, you will play a critical role in ensuring the well-being and success of our residents.Key Responsibilities:Monitor and supervise the overall residential population and activities on assigned...


  • Colorado Springs, Colorado, United States HealthEcareers - Client Full time

    Job Description & RequirementsHealthEcareers - Client is seeking a skilled Travel Echo Technologist for a travel assignment in Colorado Springs, CO.Specialty: EchocardiographyDiscipline: Allied Health ProfessionalDuration: 13 weeks36 hours per weekShift: 12 hours, daysEmployment Type: TravelAs a Travel Echo Technologist, you will be responsible for...


  • Colorado Springs, Colorado, United States Sr. Tax Advisory Group Full time

    Job DescriptionWe are seeking a highly skilled and motivated individual to join our team as a Tax Advisory Specialist.As a Tax Advisory Specialist, you will be responsible for providing expert guidance and strategies to our clients seeking a better lifestyle in retirement.Key Responsibilities:* Provide exceptional customer service and support to clients*...


  • Colorado Springs, Colorado, United States ApTask Full time

    About the Role:ApTask is seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will provide on-site and remote technical support to our clients, ensuring their IT systems are running smoothly and efficiently. Key Responsibilities:Provide on-site and remote technical support to clients, including troubleshooting...


  • Colorado Springs, Colorado, United States S2Technologies Full time

    Job DescriptionS2Technologies is seeking a Client Service Technician to provide end-user, system, and network support. As a Help Desk Specialist, you will troubleshoot and resolve technical issues with end-user and shared devices, firmware, and software. Key responsibilities include:Providing technical support for wired and wireless networks, local and...

  • Tax Manager

    1 week ago


    Colorado Springs, Colorado, United States Stockman Kast Ryan + Co. Full time

    Job Title: Tax Manager - SpecialistAbout the Role:We are seeking a highly skilled Tax Manager - Specialist to join our team at Stockman Kast Ryan + Co. As a Tax Manager - Specialist, you will be responsible for reviewing 1040 individual income tax returns, managing client engagements, and coaching, mentoring, and supervising other tax professionals.Key...


  • Colorado Springs, Colorado, United States T. Rowe Price Group, Inc. Full time

    Position: Financial Sales ConsultantCompany: T. Rowe Price Group, Inc.Act as the primary liaison for potential and current clients seeking guidance and education on their financial objectives, including investment strategies, retirement planning, and educational funding.Meet established sales goals while ensuring meaningful and quality interactions with...

  • Help Desk Specialist

    2 weeks ago


    Colorado Springs, Colorado, United States S2 Technologies Full time

    Job Title: Help Desk SpecialistAt S2 Technologies, we are seeking a highly skilled and experienced Help Desk Specialist to join our team. As a Help Desk Specialist, you will be responsible for providing end-user, system, and network support to our clients.Key Responsibilities:Provide technical support to clients via phone, email, or in-person.Troubleshoot...


  • Colorado Springs, Colorado, United States STV Full time

    Transportation Engineering SpecialistSTV is seeking a highly motivated and experienced Transportation Engineering Specialist to lead multi-disciplinary teams in the successful delivery of transportation infrastructure projects. As a key member of our team, you will be responsible for designing and delivering transportation projects that meet the needs of our...


  • Colorado Springs, Colorado, United States Acosta Group Full time

    Job Title: Retail Merchandising SpecialistAt Acosta Group, we are seeking a highly motivated and detail-oriented Retail Merchandising Specialist to join our team. As a Retail Merchandising Specialist, you will be responsible for providing retail sales merchandising, completing special projects, and building strong relationships with store managers to help...


  • Colorado Springs, Colorado, United States CommonSpirit Health Mountain Region Full time

    About the RoleWe are seeking a highly skilled Crisis Assessment Specialist to join our team at CommonSpirit Health Mountain Region. As a key member of our behavioral health team, you will play a critical role in assessing clients in crisis and providing recommendations for disposition.Key ResponsibilitiesConduct face-to-face evaluations and telehealth triage...

  • Tax Manager

    2 weeks ago


    Colorado Springs, Colorado, United States Stockman Kast Ryan + Co. Full time

    Job Summary:We are seeking a highly skilled Tax Manager - Specialist to join our team at Stockman Kast Ryan + Co. in Colorado Springs, CO. As a Tax Manager - Specialist, you will be responsible for reviewing 1040 individual income tax returns, managing client engagements, and coaching, mentoring, and supervising other tax professionals. Key...

  • Nurse Care Specialist

    2 weeks ago


    Colorado Springs, Colorado, United States Professional Home Health Care, Inc. Full time

    Job OverviewProfessional Home Health Care, Inc. is seeking a skilled Nurse Care Specialist to provide high-quality care to clients in their homes. As a key member of our team, you will be responsible for delivering compassionate and personalized care to individuals in need.Key Responsibilities:Provide direct patient care, including administering medications,...


  • Colorado Springs, Colorado, United States Universal Health Services Full time

    About the Role:The Therapist - Acute Care Specialist will provide individual, group, and family therapy to clients within the acute care setting. This role requires strong organizational and communication skills, working knowledge of personal computers, and the ability to maintain confidentiality. The ideal candidate will have a Master's degree in a...


  • Colorado Springs, Colorado, United States swipejobs Full time

    Job Description:The Procurement Specialist will be responsible for procuring and monitoring the movement of materials to meet production needs. This role involves obtaining materials using engineering and production schedules to maintain inventory at planned levels. The incumbent will ensure material standards are met and non-conformances or variances are...


  • Colorado Springs, Colorado, United States Matrix Design Group, Inc Full time

    Job OverviewMatrix Design Group, Inc. is seeking a highly skilled Government Consulting Services Specialist to join our team. As a key member of our Government Consulting Services Center of Excellence, you will provide consulting support to government clients, developing study methodologies, collecting and analyzing data, and creating unique reports.This is...