Catering Operations Manager

7 days ago


Milwaukee, Wisconsin, United States Compass Group, North America Full time
Job Summary

As a Catering Operations Manager at the Harley-Davidson Museum, you will play a crucial role in ensuring the smooth execution of catering events. Your responsibilities will include coordinating catering staff schedules, preparing and serving food, and delivering exceptional customer service.

Key Responsibilities
  • Determine workload requirements from catering orders and meet with function group leaders to discuss setup arrangements.
  • Interact with customers and resolve complaints in a service-oriented manner, demonstrating a complete understanding of menu items.
  • Instruct staff on work expectations for catered functions and help them set up rooms to desired specifications.
  • Assemble and deliver food and supplies to scheduled locations, serving food and beverages to guests while maintaining proper presentation, portion control, and serving temperatures.
  • Ensure proper food preparation by following approved recipes and production standards, and maintain sanitation and orderliness of all equipment, supplies, and utensils.
Requirements
  • A valid driver's license may be required, and you must possess or be able to obtain a valid food handler's permit and/or alcohol servers permit where required by state law.
Benefits
  • Instapay (early access to your wages) and high-interest savings through the EVEN app.
  • Associate Shopping Program.
  • Health and Wellness Program.
  • Discount Marketplace.
  • Employee Assistance Program.


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