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Catering Supervisor

3 months ago


Milwaukee, Wisconsin, United States American Food & Vending American Dining Creations Full time
Pay: - Pay varies by location

Summary:

The Catering Supervisor at American Dining Creations is responsible for overseeing and coordinating catering operations, leading a team of event staff, and maintaining high standards of overall event success. Your focus will be on creating memorable experiences for our guests while efficiently managing resources and fostering a positive work environment.

Responsibilities:
  • Supervise front and back of the house day to day catering procedures.
  • Serve as a contact for catering services prior to and after events, ensuring their needs and expectations are met or exceeded.
  • Oversee delivery, setup, breakdown, and execution of catering events.
  • Collaborate with other departments to ensure seamless coordination of logistics, food preparation, and service delivery.
  • Develop and implement service standards and procedures to uphold quality and consistency across all events.
  • Lead, mentor, and motivate a diverse team of catering event staff, including servers, bartenders, drivers, and support staff.
  • Monitor the quality of food, portion control and dietary provisions as requested.
  • Provide excellent customer service to all guests.
  • Field and resolve any requests or challenges that may arise during events, ensuring guest satisfaction.
  • Assisting in the development and implementation of marketing strategies to promote catering services.
  • Take inventory for catering equipment, supplies, and keep all catering items in top condition.
  • May be assigned other duties and responsibilities as needed.
Qualifications:
  • 4+ years' catering and event planning experience in hotels, conference centers, private clubs, or similar environments.
  • Excellent interpersonal and communication skills.
  • Strong leadership and organizational skills, detail oriented, and customer focused.
  • Ability to thrive in a fast-paced, dynamic environment.
  • Knowledge of food safety and service regulations.
  • Familiarity with industry trends and innovations.
  • Proficient with computer skills including Microsoft Office, CATERTRAX and other online order systems.
  • Able to work a flexible schedule that may include weekdays, evenings, and weekends.
  • Must be able to lift 50lbs, push and pull heavy catering cart, bend, climb stairs, stand, and walk for entire scheduled shift.
About Us:

American Dining Creations is a division of American Food & Vending and one of the largest privately held hospitality service partners in the United States.

At American Dining Creations, we recognize that all corporate and education dining partners are unique. We pride ourselves on creating programs and providing dining services with the strength of a national program and the flexibility and innovation of an industry leader.

We pair superior culinary offerings with outstanding management practices, providing every client with the highest operation standards and flexibility and responding quickly with creative menus, comprehensive concepts, and top-notch service.

Our full range of dining and catering amenities brings the guest experience to the next level by providing students, guests, and faculty with outstanding and memorable dining solutions. We currently operate nationwide dining accounts, employing over 2,000 people and growing, serving hundreds of thousands of guests daily. Our services include full caf dining emphasizing our Fresh Difference culinary philosophy, mobile ordering, catering, events and our grab-and-go program, My Fresh Market. We stand committed to providing true partnership, customization, and 24/7 support.

American Dining Creations offers:
  • Weekly Pay
  • 401K with company match
  • Delicious employee meal and beverage during your shift
  • Employee Referral Bonus Program
  • Employee Assistance Program
  • Some positions may include flexible hours and shifts
  • Eligible employees offered Medical, Prescription, Dental, and Vision Plans
  • Uniforms and Safety Shoes provided
  • Learning and advancement opportunities
American Food & Vending is an Equal Opportunity Employer.

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