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Digital Product Support Sales Representative

2 months ago

Vergennes, Vermont, United States Altorfer Full time
About the Role

We are seeking a highly skilled and experienced Digital Product Support Sales Representative to join our team at Altorfer. As a key member of our sales team, you will be responsible for driving sales growth and providing exceptional customer support for our digital products.

Key Responsibilities
  • Sales and Business Development: Identify and pursue new sales opportunities, build relationships with customers, and negotiate sales agreements.
  • Customer Support: Provide technical support and guidance to customers on our digital products, including troubleshooting and resolving issues.
  • Product Management: Collaborate with cross-functional teams to develop and implement product strategies, including product roadmap, pricing, and packaging.
  • Market Analysis: Conduct market research and analysis to identify trends, opportunities, and challenges in the digital product market.
  • Reporting and Analytics: Develop and maintain sales reports, analytics, and dashboards to track sales performance and customer engagement.
Requirements
  • Education: High school graduate or equivalent, preferably with a degree in business, marketing, or a related field.
  • Experience: Minimum 5 years of sales experience, preferably in a business-to-business (B2B) setting.
  • Skills: Strong communication, negotiation, and problem-solving skills, with the ability to work in a fast-paced environment.
  • Technical Skills: Proficient in Microsoft Office, including Word, Excel, and PowerPoint, as well as data analysis and reporting tools.
Working Conditions

This role requires a high level of autonomy, with the ability to work independently and as part of a team. The ideal candidate will be able to work in a dynamic and fast-paced environment, with a strong focus on customer satisfaction and sales growth.