Customer Support Associate
3 weeks ago
Position: Retail Cashier at Roche Bros
The Retail Cashier role at Roche Bros focuses on providing exceptional customer support while efficiently managing transactions at the checkout area. You will be instrumental in creating a friendly environment and ensuring every customer feels valued.
Essential Qualifications
- A true enthusiasm for customer service
- Ability to collaborate effectively within a team
- Exhibit strong integrity and dependability
- Completion of necessary training programs
- Proficient in English communication
- Flexible availability for scheduling
- Authorized to work in the country
Key Responsibilities
- Represent the company positively as a customer-focused establishment
- Adopt the 'Golden Rule' approach in all interactions
- Accurately price and record merchandise
- Verify customer identification as required
- Adhere to cash handling protocols
- Efficiently bag customer purchases
- Report any discrepancies to management
- Assist in loss prevention initiatives
- Uphold cleanliness and safety standards
Additional Duties
- Take on Service Clerk or Head Cashier responsibilities when necessary
- Support the training of new staff members
- Return shopping carts to designated locations
Physical Requirements
- Frequency of Activities
- Sitting: 0% (Never)
- Carrying up to 50 lbs, stooping, kneeling, or crouching: 1-33% (Occasionally)
- Walking, pushing, bending, balancing, and smelling: 34-66% (Frequently)
- Standing, lifting, pulling, handling, reaching, talking, seeing, and hearing: 67-100% (Continuously)
Safety Considerations
- Hazardous equipment and toxic exposure: 0% (Never)
- Noise, slippery surfaces, sharp objects, etc.: 1-33% (Occasionally)
- Twisting and cluttered spaces: 67-100% (Continuously)
Tools and Equipment Utilized
Includes scanner, scales, cash register, shopping cart, cleaning supplies, and more.
Repetitive Actions
Continuous physical movement is necessary.
Work Environment
The work setting is indoors.
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