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Department Manager

2 months ago

Leavenworth, Washington, United States Albertsons Full time
Job Summary

We are seeking a highly skilled Department Manager to join our team at Albertsons. As a key member of our store operations team, you will be responsible for ensuring exceptional customer service, driving sales growth, and maintaining a high level of operational efficiency.

Key Responsibilities:
  • Customer Service: Provide friendly, courteous, and helpful service to customers, ensuring a positive shopping experience.
  • Store Operations: Direct and control the operation of the store, including managing inventory, maintaining a clean and organized store environment, and ensuring compliance with company policies and procedures.
  • Team Leadership: Train, supervise, and schedule barista clerks to ensure optimum staffing patterns and high levels of customer service.
  • Financial Management: Provide financial reporting to Store Manager and Field Supervisor, including sales data and inventory management.
  • Product Quality: Ensure high-quality products are available to customers, including coffee, tea, and other beverages.
  • Merchandising: Change signs and prices as directed by merchandising, and maintain attractive store displays.
  • Inventory Management: Manage inventory levels, including ordering and receiving stock, and maintaining accurate inventory records.
  • Cash Handling: Operate electronic cash registers, handle customer transactions, and maintain accurate cash handling procedures.
Requirements:
  • Customer Service Skills: Provide exceptional customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
  • Leadership Skills: Train, supervise, and schedule barista clerks to ensure high levels of customer service and operational efficiency.
  • Communication Skills: Communicate effectively with customers, colleagues, and management, including providing clear and concise instructions and feedback.
  • Problem-Solving Skills: Identify and resolve operational issues, including inventory management, customer service, and cash handling.
Working Conditions:

This is a full-time position, working in a fast-paced retail environment. The successful candidate will be required to stand for long periods, lift up to 20 pounds, and work in a team environment.

Benefits:

Albertsons offers a competitive salary, benefits package, and opportunities for career advancement. If you are a motivated and customer-focused individual with excellent leadership skills, we encourage you to apply for this exciting opportunity.