Mission Support Operator
7 hours ago
Mission Support Operator - $10K Sign-on bonus
Job Summary:
We are seeking a highly skilled Mission Support Operator to join our team. As a Mission Support Operator, you will provide 24/7, 365, 12hrs shift, Tier 1/2 operational support to end customers and users in the field/worldwide.
Key Responsibilities:
- Monitor the performance and capacity of end-to-end IT computer systems using a variety of specialized software applications/tools.
- Triage hardware, software, and environmental faults, alerts or malfunctions.
- Work to determine the cause of the problem, provide situational awareness and resolution to the user community.
- Serve as first responder and 'one-stop shop' for all site issues, requiring a broad level of knowledge of high priority systems across a multi-location enterprise.
- Participate in internal and external scheduled exercises.
- Create, maintain, and update SOP/TTP documentation.
Requirements:
- 5+ years of directly related experience in IT / Network administration and support.
- TS/SCI or DoE Q Clearance.
- Experience with monitoring tools such as SolarWinds, Splunk, or WireShark.
- Have a working knowledge of critical physical infrastructure (including HVAC, Power, UPS, etc) that is utilized to support mission operations.
Desired Qualifications:
- Experience with Linux and Windows system administration and networking background is preferable.
Benefits:
- Competitive salary range: $125,731 - $170,107.
- Medical plan options, dental plan options, vision plan, and 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.
- Full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
- Short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance.
About GDIT:
GDIT is a global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation.
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