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Support Associate

2 months ago


Livermore, California, United States Chico's FAS Full time
Job Title: Support Associate

At Chico's FAS, we're committed to delivering exceptional customer experiences and creating a positive work environment for our team members. As a Support Associate, you'll play a vital role in supporting our customer-focused sales culture and ensuring seamless store operations.

Key Responsibilities:
  • Process merchandise efficiently, ensuring accurate storage, ticketing, and replenishment for the sales floor.
  • Merchandise new products in a timely manner, maintaining a visually appealing store environment.
  • Accurately enter receiving documents into the computer system, reconcile merchandise invoices, and complete store-to-store transfers and Locate requests.
  • Ensure visual packet materials, props, and signage are received and processed promptly, and store stockroom hardware, hangers, and sign holders properly.
  • Participate in pricing changes and markdowns, and alert store management to cash supply needs.
  • Assist with visual directives, including floorsets, window changes, visual presentations, and signage placement, as directed.
  • Contribute to boutique cleanliness and organization.
Customer Experience:
  • Model, support, and promote the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.
Teamwork and Growth:
  • Promote an inclusive, collaborative approach to problem-solving.
  • Seek personal developmental opportunities and solicit feedback readily.

This role may be found in multiple brands, with some duties varying from brand to brand. We're an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer experiences and working in a dynamic retail environment, we encourage you to apply.