Restaurant Operations Manager

7 days ago


Denver, Colorado, United States Chick-fil-A Full time
Job Description

Job Summary: We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Chick-fil-A. As a Restaurant Operations Manager, you will be responsible for directing the daily operations of our quick service restaurant, ensuring compliance with company standards in all areas of operations.

Key Responsibilities:

  • Direct Daily Operations: Oversee the daily operations of the restaurant, ensuring that all areas of operations are running smoothly and efficiently.
  • Compliance with Company Standards: Ensure that all employees are following company standards and procedures, and that the restaurant is meeting or exceeding company expectations.
  • Team Management: Manage and develop a team of employees, providing coaching, training, and feedback to ensure that they have the skills and knowledge needed to succeed in their roles.
  • Customer Relations: Foster a positive and welcoming environment for customers, ensuring that they have a great experience every time they visit our restaurant.
  • Financial Accountability: Manage the financial aspects of the restaurant, including inventory management, budgeting, and forecasting.
  • Problem Solving and Conflict Resolution: Use strong problem-solving and conflict resolution skills to address any issues that may arise in the restaurant.
  • Communication: Communicate effectively with employees, customers, and other stakeholders, ensuring that everyone is informed and aligned with the restaurant's goals and objectives.

Requirements:

  • Previous Management Experience: A minimum of 2 years of management experience in a quick service restaurant or similar environment.
  • Excellent Communication Skills: Strong communication and interpersonal skills, with the ability to effectively communicate with employees, customers, and other stakeholders.
  • Problem Solving and Conflict Resolution Skills: Strong problem-solving and conflict resolution skills, with the ability to address any issues that may arise in the restaurant.
  • Financial Management Skills: Strong financial management skills, with the ability to manage the financial aspects of the restaurant.
  • Leadership Skills: Strong leadership skills, with the ability to motivate and develop a team of employees.


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