Night Shift Guest Services Representative

7 days ago


WilkesBarre, Pennsylvania, United States Planet Fitness Full time

Planet Fitness - Overnight Front Desk Associate

Company Overview:
At Planet Fitness, we are committed to enhancing the lives of individuals by offering an exceptional fitness experience within a friendly atmosphere. As a prominent franchisor and operator of fitness centers across the United States, we proudly manage over 2,000 clubs nationwide. Being part of our organization means embracing a culture that prioritizes health and wellness in the community.

Ideal Candidate:
We are in search of an Overnight Front Desk Associate who embodies a passion for our brand and is devoted to fostering a positive environment for our members in our Judgment Free Zone.

Key Attributes:
  • Enthusiastic and cheerful demeanor
  • Committed to providing outstanding service
  • Reliable and timely
  • Strong verbal communication abilities
  • Respectful and honest
  • Able to motivate and uplift others
  • Quick to learn with effective problem-solving capabilities

Key Responsibilities:
As an Overnight Front Desk Associate, your daily responsibilities will encompass:

  • Welcoming members and visitors
  • Encouraging a friendly atmosphere
  • Managing membership-related tasks
  • Delivering exceptional customer support
  • Maintaining cleanliness and safety standards within the facility

Required Qualifications:
To be eligible for this role, candidates should possess:

  • 6-12 months of experience in customer service
  • Must be at least 18 years of age
  • Basic proficiency in computer operations

Physical Requirements:
This role involves physical activities such as standing, lifting weights, and cleaning equipment. Candidates must also be prepared to obtain CPR/AED certification.

Employee Benefits:
Working at Planet Fitness offers advantages including medical, dental, and vision insurance, paid time off, complimentary Black Card membership, and additional perks.

Health and Safety Commitment:
Every team member is expected to uphold a safe and healthy work environment by adhering to all safety protocols and reporting any concerns.



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