Night Shift Customer Service Representative
7 days ago
Planet Fitness - Night Shift Customer Service Representative
About Us:
At Planet Fitness, we strive to enhance the lives of individuals by offering an exceptional fitness experience within a friendly atmosphere. As a prominent franchisor and operator of fitness centers across the United States, we proudly manage over 2,000 clubs nationwide. Being part of our organization means embracing a culture and values that prioritize health and wellness in the community.
Ideal Candidate:
We are in search of a Night Shift Customer Service Representative who embodies a passion for our brand and is committed to fostering a positive environment for our members in our Judgment Free Zone.
- Enthusiastic and cheerful demeanor
- Dedicated to providing outstanding service
- Reliable and timely
- Strong verbal communication abilities
- Upholds integrity and respect
- Able to motivate and uplift others
- Quick to learn with effective problem-solving capabilities
Key Responsibilities:
As a Night Shift Customer Service Representative, your daily responsibilities will encompass:
- Welcoming members and visitors
- Encouraging a friendly atmosphere
- Managing membership-related tasks
- Delivering superior customer service
- Maintaining cleanliness and safety standards in the facility
Required Qualifications:
To be eligible for this role, candidates should possess:
- 6-12 months of experience in customer service
- Must be at least 18 years of age
- Basic proficiency in computer operations
Physical Requirements:
This role involves physical activities such as standing, lifting weights, and cleaning equipment. Candidates must also be prepared to obtain CPR/AED certification.
Employee Benefits:
Working at Planet Fitness offers various benefits, including medical, dental, and vision insurance, paid time off, complimentary Black Card membership, and additional perks.
Health and Safety Commitment:
Every employee is expected to contribute to a safe and healthy work environment by adhering to all safety protocols and reporting any concerns.
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