Service Excellence Representative

1 week ago


WilkesBarre, Pennsylvania, United States Trane Technologies, plc Full time
Role Overview

As a Customer Experience Specialist, you will play a crucial role in ensuring a positive interaction for our clients. Your primary focus will be on delivering exceptional service while aligning with our financial and operational objectives.

Key Responsibilities
  • Provide outstanding support to customers, ensuring their needs are met effectively.
  • Achieve customer satisfaction goals through proactive engagement and problem-solving.
  • Oversee account management processes to enhance client relationships.
Qualifications

The ideal candidate will possess strong communication skills and a commitment to excellence in service delivery. You will be expected to work collaboratively with team members to drive sales solutions and enhance the overall customer experience.



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