Accounts Receivable Specialist
3 weeks ago
The Accounts Receivable Specialist at CME Group plays a vital role in providing exceptional customer service while collecting outstanding accounts receivable balances.
This position requires adherence to collections work standards, reducing aged items, and facilitating resolution of customer billing issues. The ideal candidate will have excellent communication skills and experience in Business to Business collections.
Key Responsibilities:
- High-volume collection calls and emails to assigned customer accounts to collect on open and aged receivable balances.
- Review and research customer disputes and billing issues in a timely manner to resolve delays in payments from customers.
- Identify issues that cause delinquency and discuss with management.
- Make outbound collections efforts, including professional calls and emails, in accordance with Collections Standards.
- Provide reports to stakeholders as assigned.
- Assist in Month-end process and other projects assigned.
Requirements:
- Workday or other ERP experience.
- Intermediate Excel skills.
- Excellent written and verbal communication skills.
- Experience with Business to Business collections.
CME Group is a leading derivatives marketplace where you can impact markets worldwide, transform industries, and build a career by shaping tomorrow. We invest in your success and you own it, working alongside a team of leading experts who inspire you in ways big and small.
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