Leasing Consultant

2 weeks ago

Atlanta, Georgia, United States Fairfield Residential Full time

Leasing Consultant - Affordable Housing (Part-Time / Temporary)

This role is designed as a Part-Time position, requiring approximately 20 hours of work each week, and is a Temporary assignment.

ABOUT FAIRFIELD RESIDENTIAL:

Fairfield Residential stands as a prominent entity in the multifamily housing sector, dedicated to delivering outstanding and luxurious living experiences. Since 1985, we have developed and acquired over 1000 communities, earning recognition as an award-winning organization with a workforce of over 1,400 associates committed to excellence in customer service across more than 30 markets nationwide.

Joining Fairfield means more than just a job; it represents a long-term partnership where collaboration and open dialogue foster personal and professional growth. Our associates are integral to our success, and we take pride in nurturing a culture that reflects this value.

ROLE OVERVIEW:

At Fairfield, we focus on community building. Our Leasing Consultants are enthusiastic and skilled sales professionals who align with our core values. They excel in understanding prospective residents' needs and matching them with their ideal apartment, thereby enhancing the quality of life for our residents.

We are seeking a motivated and high-performing salesperson with a positive attitude, entrepreneurial mindset, and exceptional sales and customer service skills. This individual will independently drive the leasing process while maintaining composure in a fast-paced environment.

Importantly, Leasing Consultants often serve as the first point of contact for prospective residents, making a lasting impression of the Fairfield brand. They take pride in their professionalism and communicate passionately about our properties, influencing residents' decisions to join our communities.

There are ample opportunities for advancement within this dynamic role on the Fairfield Property Management Team. This position reports directly to the Community Manager, and successful associates may have the opportunity to progress to Assistant Community Manager.

KEY RESPONSIBILITIES:

CUSTOMER SERVICE & SALES

  • Serve as the initial contact for prospective residents, current residents, vendors, and Fairfield associates.
  • Facilitate the lease closing process by showcasing the community's quality and available amenities to prospective residents.
  • Assess customer needs, addressing concerns and escalating issues as necessary.
  • Utilize a friendly demeanor and conflict resolution skills to foster relationships.
  • Provide exceptional service to residents, exceeding their expectations and promoting resident retention.
  • Achieve sales targets, leasing ratios, and maintain high standards in customer service and resident satisfaction throughout the leasing process.

OPERATIONS

  • Oversee various administrative tasks, including managing lease files and maintaining accurate documentation and computer systems.
  • Verify application details, collect, and follow up on income verification as required for applicable housing programs.
  • Utilize property management software to streamline the leasing process.

MARKETING

  • Execute marketing and advertising initiatives, including updating social media platforms.
  • Stay informed about local market trends and conduct competitive analysis.

QUALIFICATIONS:

  • A minimum of one year of experience in customer service, sales, or retail is required.
  • Familiarity with Low Income Housing Tax Credit (LIHTC) is preferred.
  • Strong mathematical skills are essential.
  • Proficient typing and computer skills, with intermediate knowledge of Microsoft Outlook, Word, and Excel.
  • Excellent verbal and written communication skills are required.
  • Experience or knowledge in leasing or real estate is advantageous.
  • Ability to effectively close sales is highly preferred.
  • Understanding of tax credit, fair housing, and industry practices is a plus.
  • Experience with property management accounting software is beneficial.
  • A high school diploma or equivalent is required.
  • A valid driver's license may be necessary.
  • Flexibility to work a varied schedule, including weekends, evenings, and holidays.

Estimated Rate of Pay:

$ $20.43

This position is classified as non-exempt; the above range reflects hourly rates.

The displayed pay range for this position is based on the skills and experience required, as well as job complexity. Potential job offers may vary based on individual qualifications. This range reflects base pay only and does not include additional allowances, perks, commissions, or bonuses that may apply. In addition to base salary, Fairfield offers all full-time associates benefits upon meeting eligibility criteria, including:

  • Paid time off, holidays, and sick leave, as well as optional paid time off for volunteer activities.
  • Matched 401(k) contributions.
  • Medical, dental, and vision insurance.
  • Flexible spending accounts.
  • Life insurance.

* The pay range is calculated based on a midpoint price, and Fairfield adheres to all wage and hour regulations, including minimum wage and salary exempt requirements.

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