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Closing Shift Director

2 months ago

Charlotte, North Carolina, United States Chick-fil-A - Arboretum Full time
Job Description

At Chick-fil-A - Arboretum, we are always looking for leaders who have a passion for developing others. A shift leader is a crucial part of our business. A shift leader is the face of the restaurant during their shift and is responsible for ensuring each guest that visits walks away having a remarkable experience.

Key Responsibilities:

  • Participating operationally in day-to-day activities in high-volume fast-paced restaurants.
  • Executing serving Great Food and providing Genuine Hospitality to guests.
  • Leading a Clean and Safe environment and ensuring Fast and Accurate Service.
  • Offering the Team encouragement to stay true to 2nd Mile Service goals and responding promptly to Guest's needs.
  • Assisting in training of new hires, setting the tone for a shift, and acting as a role model for the team.
  • Being a friendly and encouraging team player, open and/or closing, leading shifts, and counting Drawers and Finalizing Day.
  • Exhibiting Excellent Communication Skills, both written and spoken.

What We Offer:

Along with a competitive paycheck, you will work in a nurturing environment where you will continue to develop valuable business and people skills. You will be part of a High Performance Leadership Team where you will be encouraged and coached as a valued member of a supportive team.

Requirements:

  • Prior experience as a shift lead, crew lead, supervisor, team lead, restaurant manager, or restaurant assistant manager is highly beneficial.