Restaurant Shift Director

2 weeks ago


Charlotte, North Carolina, United States Chick-fil-A - Arboretum Full time
Job Description

At Chick-fil-A, we're seeking a skilled leader to join our team as a Closing Shift Director. As a key member of our high-performance leadership team, you'll play a crucial role in ensuring every guest has a remarkable experience.

A Closing Shift Director is responsible for leading a team of dedicated professionals to deliver exceptional service, maintain a clean and safe environment, and execute our commitment to serving Great Food and Genuine Hospitality.

Key Responsibilities:

  • Participate in day-to-day operations, driving results in a fast-paced environment.
  • Execute serving Great Food and Genuine Hospitality to every guest.
  • Lead a team to maintain a clean and safe environment.
  • Execute shifts with Fast and Accurate Service.
  • Encourage team members to strive for 2nd Mile Service excellence.
  • Respond promptly and respectfully to guest needs.
  • Assist in training new hires, set the tone for a shift, and serve as a role model.
  • Be a friendly, encouraging team player.
  • Open and/or close the restaurant, lead shifts, and hold keys.
  • Count drawers and finalize the day.
  • Exhibit excellent communication skills, both written and spoken.

As a Closing Shift Director at Chick-fil-A, you'll enjoy a competitive compensation package and the opportunity to develop valuable business and people skills in a nurturing environment.

You'll be part of a supportive team where you'll be encouraged and coached to excel as a valued member.

Prior experience as a shift lead, crew lead, supervisor, team lead, restaurant manager, or restaurant assistant manager will be beneficial in your success at this role.

How to Apply:

Please submit a ZippyApp application package, which may include the Common Employment Application, Resume, and a Cover Letter.

In your Cover Letter, please describe yourself and explain why you'd be a great fit for our team.



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