Patient Service Specialist

2 days ago


Nashville, Tennessee, United States Vanderbilt University Medical Center Full time
Job Summary

Vanderbilt University Medical Center is seeking a Patient Service Specialist to join our team. As a Patient Service Specialist, you will be responsible for providing exceptional patient care and support to our patients and families. This role is ideal for individuals who are passionate about delivering high-quality patient care and are looking for a challenging and rewarding career opportunity.

Key Responsibilities
  • Conduct patient check-in and check-out
  • Coordinate follow-up appointments and procedures
  • Schedule appointments, procedures, or surgery through clinical communication or direct request
  • Provide positive first impressions utilizing customer service skills
  • Work with patients and/or outside facilities to ensure all administrative tasks, including referrals, pre-certs, clinical records, and documentation, orders, and consults have been received and ready to view prior to patient visit
Requirements
  • High School Diploma or GED
  • 1 year of relevant work experience
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment
  • Ability to maintain confidentiality and handle sensitive information
What We Offer
  • A competitive salary and benefits package
  • A comprehensive training program
  • A supportive and collaborative work environment
  • Opportunities for professional growth and development
How to Apply

If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact information].



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