Bilingual Customer Service Representative

4 weeks ago

Odessa, Texas, United States DIRECT AUTO INSURANCE COMPANY Full time

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description

This great opportunity provides the opportunity for motivated individuals to obtain industry experience working in a sales and customer support role while preparing and training to become a Licensed Insurance Sales Agent. Paid classroom and hands-on training is provided to assist trainees in the active pursuit of State Property/Casualty and Life and Health Licenses. Individual will assist customers, complete marketing activities and help with all office functions under direct guidance of an Agent or Lead Sales Agent. Once licensed, this position is responsible for the profitable growth and the attainment of business goals by marketing and servicing Direct Auto products including but not limited to Auto, Life, Auto Club, and Roadside Assistance to new and existing customers. Assist walk-in customers, support office operations and market our products outside of the office via marketing calls and visits. Responsible for monitoring key competitors in the local market area and making suggestions on initiatives that could improve Direct Autos position in the marketplace and responsible for sales administration and reporting activities.

Direct Auto Insurance is an Allstate Business

Want to grow your sales career with one of the fastest growing auto insurers in the country? Start a new career in a performance-driven environment where youre recognized and rewarded for your results?

If you are ready to start working in a fun & exciting environment where making a difference matters, then apply to join our team today

What makes Direct Auto Insurance unique?
4 weeks of PTO & uncapped commission
No insurance license? NO PROBLEM We offer paid licensing training
Ability to sell a multitude of industry-leading products through retail stores and phone
Entrepreneurial, performance-based, and results-focused culture
Multi-tiered and comprehensive paid training program
Comprehensive benefits

Minimum Skills and Competencies:
High school diploma or GED
Demonstrated ability to provide excellent customer service and develop and maintain customer relationships
Experience or strong willingness to develop key relationships and market our products within community organizations and the local business community
Strong computer skills and working knowledge of MS Office applications
Highly motivated to market and sell in multi-product environment where cross selling and customer retention is essential to sales budget attainment
Must possess effective verbal and written communication skills
Property/Casualty license preferred but not required
Ability to acquire Property/Casualty license as part of our training program within 90 days of hire
High level of initiative, drive, or desire/openness to learn new skills and information
Must have passion, high level of initiative, autonomy and be self-motivated

This great opportunity provides the opportunity for motivated individuals to obtain industry experience working in a sales and customer support role while preparing and training to become a Licensed Insurance Sales Agent. Paid classroom and hands-on training is provided to assist trainees in the active pursuit of State Property/Casualty and Life and Health Licenses. Individual will assist customers, complete marketing activities and help with all office functions under direct guidance of an Agent or Lead Sales Agent. Once licensed, this position is responsible for the profitable growth and the attainment of business goals by marketing and servicing Direct Auto products including but not limited to Auto, Life, Auto Club, and Roadside Assistance to new and existing customers. Assist walk-in customers, support office operations and market our products outside of the office via marketing calls and visits. Responsible for monitoring key competitors in the local market area and making suggestions on initiatives that could improve Direct Autos position in the marketplace and responsible for sales administration and reporting activities.

#LI-SH1

Compensation

Compensation offered for this role is $ per hour and is based on experience and qualifications.

At National General, great things happen when our people work together. Thats why when you join our team, we make sure it isnt just a job its an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.

Youll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, weve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.

Good Hands. Greater Together.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Companies & Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at

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