Customer Service Representative
4 weeks ago
Wells Fargo is seeking a talented individual to join our Consumer, Small & Business Banking division as a Teller. As a key member of our National Branch Network, you will play a vital role in providing exceptional customer service and financial solutions to our clients. If you are passionate about building strong relationships and delivering top-notch service, this could be the perfect opportunity for you.
Key Responsibilities:
Support customer engagement by processing transactions, sharing digital solutions, and making introductions to bankers
Complete operational activities while minimizing risks under established policies
Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products
Receive direction from managers and exercise judgment within defined policies and procedures
Requirements:
6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Ability to educate and connect customers to technology and share the value of mobile banking options
Ability to interact with integrity and professionalism with customers and team members
Experience working with others on a team to meet customer needs
Cash handling experience
Ability to follow policies, procedures, and regulations
Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
What We Offer:
Competitive salary and benefits package
Opportunities for career growth and development
Collaborative and dynamic work environment
Recognition and rewards for outstanding performance
Commitment to diversity, equity, and inclusion
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