Customer Service Representative

4 weeks ago


Odessa, Texas, United States Wells Fargo Full time
About this role:

Wells Fargo is seeking a talented individual to join our Consumer, Small & Business Banking division as a Teller. As a key member of our National Branch Network, you will play a vital role in providing exceptional customer service and financial solutions to our clients. If you are passionate about building strong relationships and delivering top-notch service, this could be the perfect opportunity for you.

Key Responsibilities:

Support customer engagement by processing transactions, sharing digital solutions, and making introductions to bankers

Complete operational activities while minimizing risks under established policies

Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products

Receive direction from managers and exercise judgment within defined policies and procedures

Requirements:

6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Ability to educate and connect customers to technology and share the value of mobile banking options

Ability to interact with integrity and professionalism with customers and team members

Experience working with others on a team to meet customer needs

Cash handling experience

Ability to follow policies, procedures, and regulations

Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss

What We Offer:

Competitive salary and benefits package

Opportunities for career growth and development

Collaborative and dynamic work environment

Recognition and rewards for outstanding performance

Commitment to diversity, equity, and inclusion

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